Design Dua

I wanted to write this review because the other reviews on this site nearly deterred me from purchasing from Design Dua so I want to provide a counterpoint. I purchased the Moses basket & changing basket combination along with the stand and some extra sheets. My items just arrived, so haven't used with baby yet, but they are well made and beautiful. With the liner in the moses basket, the inside of the basket is very soft. The leather color is as pictured. My order shipped super fast - much faster than I was expecting. I ordered on a Thursday or Friday and everything arrived just a few days later on Wednesday. I was so pleasantly surprised! The prices were very reasonable for handmade products. The company has many positive Etsy reviews which is what eventually swayed me to go ahead with my order but I wanted to leave a positive review on this page.

The changing basket is stunning and sturdy. It comes with a great liner and cover, both of which are soft. We're excited for how this is still practical as a changing pad while all-around gorgeous, sustainably sourced, and ethically made, unlike other changing pads out there.

Not only Design Dua has an exceptional handmade very high quality product yet also their Customer Service is absolutely wonderful. I had some delivery issue with my order due to the shipping company had had mixed up my home address yet the customer care team was so helpful and supportive through the process of recovering my items. Design Dua is very responsive, helpful, professional company, which takes care of their clients in every aspect of the business. I personally can't be more happy and satisfied with my order and would highly recommended this business to everyone!

Hands down, our favorite item for our littlest love. It was easy to assemble and beautifully made. One of the legs was slightly scratched (but it's the one that would face inward). Didn't know the tan brown leather would look soo orangey but still very nice.

My daughter-in-law wanted this for her second pregnancy but now really need it for her third. With 2 small boys, it will be super helpful to carry the bassinet from room to room. She loved the pink weave for her soon to be arriving daughter. It was everything she wanted. The basket is beautiful. Sheets were ordered as well and came first. I was concerned that the bassinet would arrive after her shower. I reached out to customer support and it was delivered in plenty of time. A wonderful gift and wonderful experience.

I would like a customer service phone number or online chat to be able to ask questions real time before placing an order.

It was not easy to understand what product I was purchasing, or the shipping times.

Beautiful pieces! I don't just love the aesthetic of these pieces, but also how easy it is to maneuver in our small space. Quick shipping and so thankful because baby arrived earlier than expected! Easy instructions - I was able to easily put together the stand by myself, while 9 months pregnant.

Looks exactly as pictured. The bassinet is beautiful and very well made. The bedding is super soft too.
Shipped quickly and looks great in my nursery. Great & quick communication with customer service.
I absolutely adore it! Can't wait to start using it once baby gets here.

This is my 3rd time ordering from this company. I have ordered Moses baskets for my sister and 2 close friends as baby shower gifts. The craftsmanship is the best I've seen and the patterns and colors are absolutely beautiful. I looked at a lot of different stores (local and online) before landing on this one. I was a little hesitant to buy at first because it's not local and I didn't know what I would end up with, but I'm happy I took the chance. Each time I received my order during the estimated delivery time and it was well packaged. This is now my go to store for baby shower gifts and I've pretty much earned the reputation of being the "basket lady" amongst my family and friends. They all loved their gifts and thought they were very unique. I can't wait to buy one for my next child!

I didn't receive one of the items I purchased. After writing to them the email back stated that two people verified everything shipped. If two people are truly verifying the shipment then I should have received everything. They either need to improve their process or believe their customers since my purchase was a couple hundred dollars. The issue was then rectified and they honored a discounted price on a different item so I am content with my order.

Initially felt like I was being accused of lying when I wasn’t, but then they rectified the issue

I bought this bassinet for our living room since we spend so much time there with our newborn and I wanted something that was beautiful and functional for the space. I am so in love with this piece, it shipped so quickly and came exactly as pictured. I've gotten so many compliments on it from friends and family and the best and most important thing is my daughter seems to really like it and naps in it beautifully.
Highly recommend.

I received a changing basket from Design Dua and it is absolutely beautiful. Arrived on time. It fits wonderfully on our dresser. The quality is great, and I have no doubt it will be a wonderful place to change my baby when she finally decides to make her arrival!

I have had my eye on Design Dua baskets for some time! The colors are vibrant and the story behind the product speaks to me. The basket I have is top notch and will be a part of our family for a long time. The staff is always helpful with any inquiry I make. The shipping was faster than I expected and I was delighted to present this as a gift and see how happy it made the family! Highly recommended!

Overall love the basket and stand design. The basket slopes down on each end, so that is making me nervous to put my newborn in it for sleep. The SnuggleMe also doesn't fit, which is okay, I thought that it would though.

We had a small hiccup with our order and they responded to the email super fast and determined a replacement was needed and then shipped a new one out that very day. The customer service was excellent and they were very kind. The bassinet is absolutely beautiful. I would buy from this company again

I purchased the Moses Basket, as I like to call it, for my daughter's baby sprinkle! I also ordered the rocker stand and filled it with lots of fun monogrammed clothes and stuffed animals. Everyone there thought it was very unique and loved the rocker feature! Not your grandma's bassinet!

My mother bought us a Moses basket (which we now realize is apparently called a bilia bassinet) for her new grandchild, and my wife and I struggled to put him in it because the walls would scratch his head. After some searching, we found this sheet and decided to give it a shot. It arrived very quickly (almost a week before projected delivery), and it perfectly fits over the entire basket and pads its walls so that he won't rub his head against the rough sides.

Very satisfied with our beautiful bassinet. Did not come misshapen and was well packed. The instructions for putting together the fixed stand were not entirely clear, but was able to manage putting it together by myself. We have ordered more waterproof mattress liners since one is not enough when dealing with blowouts.

Website was good. No problem finding what I was looking for and contact regarding shipping and arrival of item was appreciated. The box it was in was busted on one end the tape was loose. Item was fine but you may want to use more tape.

This Moses basket was just what I was looking for, and I was so happy to get it on sale at a great price. I feel giddy with excitement when I see it and can't wait for our little boy to get to snuggle up in it soon. It came on time, clean, and in perfect condition. Very happy.

Very quick shipping and perfectly packaged. The bassinet is absolutely beautiful and well made. The craftsmanship especially on the leather handles is impeccable! I can't run out of incredible things to say about this purchase. I am a very happy customer and can't wait to take pictures of my LO in it!

I am a returning customer and everything I purchased has been of the best quality and beautifully made and designed. Customer service is exceptional and helped me with the replacement parts I needed in a warm manner and timely fashion.

Needed replacement part for my bassinet stand, and couldn't find anything on the website. Response from customer service was quick, and they were able to direct me where to purchase the piece I needed. Process was overall easy and efficient.

I ordered a pet bed for a 30" donut cushion. The basket is just beautiful and arrived in perfect condition.
The weaving is tight, true to form, and a fresh blonde color. The bed I had fit into it perfectly and it looks SO much nicer than just the cushion alone. Shipping was a snap. The basket arrived from Ghana in less than a week! Everything was easy about the purchase and I will no doubt be back for another bed!