Made an order yesterday. One of the items is out of stock until 5/19/17. Does that mean you won't send any of it until then?

asked by Carla C. on 5/17/17

1 Answer
Thumbnail of user annettem12

Hi Carla,

In most cases, as long as the in-stock portion of the order has a value of at least $15 or more, it will ship right way. That is true for multiple backordered items as well, to avoid sending multiple small backordered items one at a time as they come in. It doesn't really make sense, for example, to ship 5 separate boxes, each containing a single pencil, so we hold those small backordered items until at least $15 worth have come back into stock, or until all backorders have arrived if they have a combined value of less than $15. If you have a backordered item that's come into stock which doesn't meet that minimum, but is something you need right away, please call us so arrangements can be made to get it to you sooner.

We will be glad to check on your specific order to find out for certain what the status is, if you like! Just email us your question at orders@$#*!blick.com.

Thanks for your question!

Helpful  (0)

Add your answer

Ask a question

Get answers from the Blick Art Materials staff and other customers.

Have a question about
Blick Art Materials?
Post Review