Dillard's Questions & Answers

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If I order a dress from Dillard's will it arrive in good shape? They have the prom dress I want for a cheaper price than another store but I've never heard of this store until now so I just wanted to be sure that if I order it from Dillard's that it will show up undamaged and nice.

asked by Casey D. on 3/20/17

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why do they have such terrible reviews about customer service ? I was going to go to the store on Tuesday but am having second thoughts. I haven't been to a Dillards since 2011. We have never had one near us and now its 2 hours away so UI was thinking I would go. Please tell me your return policy. I am dieting before my son's wedding and if I lose the weight I may want to bring it back to exchange for a different size. Is that possible?
If I order a dress today, will I get it before the 19th?? or the 20th the latest?? I am really worried, because I already have a dress picked out from this store, and homecoming is next week.

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