Doordash Questions & Answers

1,039 reviews

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Here’s what consumers have asked with answers from Doordash staff and previous consumers.

4 questions answered

75% answered in 1 day

Question:

Is doordash a scam or a legit company? Is doordash a scam or a legit company?

Answer:

They're legit but should be shut down! I'm surprised the BBB hasn't done anything

By C t. over a year old

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Question:

Are there other similar companies to doordash that are less expensive or better?

Answer:

Grubhub has lower rates now. Even on restaurants with higher fees, it is worth avoiding Doordash

By Conrad B. over a year old

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Question:

How easy is it to get a hold of customer service at doordash? How easy is it to get a hold of customer service at doordash?

Answer:

They first send you to a robot and then an outsourced person in India I believe. There is no communication between drivers and the customer service so it's unhepful

By C t. over a year old

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Question:

Do customers realize that the driver is aware if you have tipped or not and can decline your order? door dash doesn't pay enough, you need to tip! Do customers realize that the driver is aware if you have tipped or not and can decline your order? door dash doesn't pay enough, you need to tip!

Answer:

First, DoorDash collects a tip BEFORE you get service. I always tip, so should you. Ubereats lets you tip AFTER you get service - better. Caveat - getting your tip back from DoorDash for bad service is almost impossible.

By Kristi A. over a year old

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Question:

How can you keep my money and not deliver my food i will sue the $#*! out of you this is bs

Question:

I have had horrible service from doordash and reading the reviews, i see nothing positive coming from others. how come you don't do anything about it?

Question:

Do other drivers get popup ads on their phones after installing the app?

Typical questions asked:

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Doordash Questions & Answers

Is doordash a scam or a legit company? Is doordash a scam or a legit company?

Are there other similar companies to doordash that are less expensive or better? Are there other similar companies to doordash that are less expensive or better?

How easy is it to get a hold of customer service at doordash? How easy is it to get a hold of customer service at doordash?

Do customers realize that the driver is aware if you have tipped or not and can decline your order? door dash doesn't pay enough, you need to tip! Do customers realize that the driver is aware if you have tipped or not and can decline your order? door dash doesn't pay enough, you need to tip!

How can you keep my money and not deliver my food i will sue the $#*! out of you this is bs

I have had horrible service from doordash and reading the reviews, i see nothing positive coming from others. how come you don't do anything about it?

Where's my review?

Do other drivers get popup ads on their phones after installing the app?

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Is this your business?

Are there other similar companies to doordash that are less expensive or better?