I sent you 451.00 on Oct 26 to pay my NV Enegy bill and i had to pay it again the money never got to them

asked by yvonne r. on 11/7/17

3 Answers
Thumbnail of user naveenr31

Doxo doesn't care about this. I contacted them about my business receiving checks for people we never met/took care of. They said we have no right over our business listing and that it is our responsibility to verify that every payment from them is from a legitimate source. Your payment probably was sent someone else.

Based on their attitude, I would caution against using this service.

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Thumbnail of user patrickh254

Only able to answer 1st question. I do not have 60 character's to add. Thank ypu

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Thumbnail of user ruthm202

Thank you for your message! Our customer support team is available 24 hours/day, 7 days/week to answer this and any other questions you may have: please reach by email to support@doxo.com, or by phone at (206) 319-0097 (press "1" to speak with a representative).

Thanks again,

Ruth

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