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Here’s what consumers have asked with answers from doxo staff and previous consumers.
Hi Janet, Thanks for your question! I'm sorry to hear about the issue with your payment. If you can reach out to our Customer Care team at Support.doxo.com, they should be able to assist you with getting that straightened out. You can contact us using our 24/7 email, phone, or live chat support options there. Have a good day! Adam Doxo Support
Doxo doesn't care about this. I contacted them about my business receiving checks for people we never met/took care of. They said we have no right over our business listing and that it is our responsibility to verify that every payment from them is from a legitimate source. Your payment probably was sent someone else. Based on their attitude, I would caution against using this service.
PLEASE, DO NOT USE. In answer to your question they charge $ 19 95, and in most cases your payment, which is drafted immediately from your account, takes a minimum of 15 days to post to your account your paying. That is if in fact they actually receive your payment and don't mail it to a different entity. PLEASE, DO NOT USE EVER!
Thank you for your message! Our customer support team is available 24 hours/day, 7 days/week to answer this and any other questions you may have: please reach by email to support@doxo.com, or by phone at (206) 319-0097 (press "1" to speak with a representative). Thanks again, Ruth
Hi Eloisa, Thanks for your question! You can indeed pay your First Progress bill on doxo: https://www.doxo.com/info/first-progress You can see that First Progress has over 41,000 "followers" on our site, meaning people who've listed First Progress as one of their billers in their doxo account. If we can help answer any specific questions about your account or payments, please contact doxo Support on live chat at https://support.doxo.com. Thanks, Lisa
Doxo doesn't care about this. I contacted them about my business receiving checks for people we never met/took care of. They said we have no right over our business listing and that it is our responsibility to verify that every payment from them is from a legitimate source. Based on their attitude, I would caution against using this service.
