I have been waiting since dec 31,2015 when I placed an order for three scarfs. Ticket Id T16021514946. What is taking so long to receive this order? Please look into this and let me know what is the hold up. People tell me this is a scam outfit. I don't want to believe this. Thank you
Charlotte Reilly

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I have been waiting since dec 31,2015 when I placed an order for three scarfs. Ticket Id T16021514946. What is taking so long to receive this order? Please look into this and let me know what is the hold up. People tell me this is a scam outfit. I don't want to believe this. Thank you
Charlotte Reilly

asked by charlotte r. on 3/7/16

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CustomerService R. [DressLily Rep] · Answer 1 · 2016-03-08T11:22Z

CustomerService R. [DressLily Rep]

on 3/8/16

Dear charlotte r.

Thank you for your feedback.
We are really want to help to solve your problem.
We have shipped your order out.
Please check your address and contact the post office about your package.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily.com/

Thank you for your cooperation.
Yours sincerely,
Dresslily.com Customer Service

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