asked by
on 10/16/19Dear ronald l.,
We always aim to offer our customers the best solutions to their issues in line with our policies.
In order to resolve this issue, would you mind messaging us your VALID order number?
We will offer you a solution via the ticket center.
We are always happy to assist you.
Thank you for patience and understanding.
DressLily Customer Support Team
"In line with their policy" who reads the policy before shopping. With dresslilly.com you'll be sorry if you.don't