Really the only thing I can recommend is to send in a 'ticket' and send an email to customer service and ask. The sizes do definitely run small. I can't deny that. And Robin C. Has a good point that the product do come in compact packaging. But I haven't had an issue with wrinkles in my experiences. Not saying it doesn't happen, but I haven't dealt with it. The email could possibly take 24 hours to get a response but if you list the item number and your order number, I'm sure you will get the answers your looking for. I hope this helps!

No, they are not any where close to American sizes. Everything about this entity sucks. If you get your item at all it will be too small. The jackets I ordered came wadded up in tiny plastic bags ruined because the wrinkles will never come out. Forget about customer service. There is none!