I ordered a wig on 8/9/16. Money was taken from my account with confirmation number L16080513165442456. Did not receive. Why? Also no email from you saying it was processed or shipped. Today is 8/27/16. Please reply

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I ordered a wig on 8/9/16. Money was taken from my account with confirmation number L16080513165442456. Did not receive. Why? Also no email from you saying it was processed or shipped. Today is 8/27/16. Please reply

asked by Carolyn S. on 8/27/16

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CustomerService R. [DressLily Rep] · Answer 1 · 2016-08-31T02:21Z

CustomerService R. [DressLily Rep]

on 8/31/16

Dear Carolyn S.,

Thank you for your important message.
I am sorry to telll you that we did not find your order in our syatem.
Could you please check the order number again?
You can contact us with your correct order number or rmail address in this link: http://support.dresslily.com/.
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service

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Tina N. · Answer 2 · 2016-09-01T09:52Z

Tina N.

on 9/1/16

They are full of $#*!! SCAMMER taking peoples hard earned money. Scam, Scam, keep your money in your pockets.

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DressLily Questions & Answers

I ordered a wig on 8/9/16. Money was taken from my account with confirmation number L16080513165442456. Did not receive. Why? Also no email from you saying it was processed or shipped. Today is 8/27/16. Please reply

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