I received my shipment today (Dec. 29) ordered on Dec. 7th. I was billed $123 on Dec 8. The quality, materials and colors were not even close to what you posted on line. The "sweater" was no more than a t-shirt. The shirt with fringe edges looked like a tablecloth with a cheap upholstery fringe sewn onto it. The lace sleeves were poorly done and the only one that resembled the online picture was frayed by the collar. I would like to return them and get my money back but their site keeps rejecting my request. Do I just do a billing error or is there a way to return bad items?

asked by Mary H. on 12/29/15