Dear Edward W.
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We regret any inconvenience or frustration that your experience has caused you.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily. Com/
Please rest assured that we will check the information for you. Thank you very much for your kind support in our work in advance!
Best Regards
Dresslily Customer Service

The best way to get their attention is to file a claim with your credit card company or PayPal, however you paid. That's the only way to get your refund from these jerks and also these... RoseGal, RoseWe, RomWe, Jolly Chic, Rotita, DressLily, Fashion Mia, Walk Trendy, Sammy Dress, Nasty Dress, DressWe, Zaful, CupShe, JustFab, Shein, She Insider, Eric Dress and more. It's a really long list.

The only response I got was when I bashed them on Facebook publically. I couldn't cancel my order, only get points for my "Lily pocket" or whatever. I got the dresses in the mail and they are seriously going STRAIGHT to Good Will, poorly made, ugly, don't fit, just bad.

In my experience - no tracking info.