Ordered an extra large jacket which is unbelievably small! What do I need to do?

asked by Sunny S. on 2/4/16

3 Answers
Thumbnail of user customerservicer1

Dear Sunny S.

Thank you for your feedback.
We are really want to help to solve your problem.
Please offer us valid order number or email dress so that we could contact you to check it for you.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily./

Thank you for your cooperation.
Yours sincerely,
Dresslily.com Customer Service

Helpful  (0)
Thumbnail of user juliannei

They make cheap imitations, of the pictures they advertise on there sit. They are not the same as the pictures. Thin cheap, wrong colors. They did not give me a refund.

Helpful  (0)
Thumbnail of user ks113

I ordered a large and was sent an XS tried to return, followed their instructions to take pictures and send but then never heard another word, time expired sorry no refund!

Helpful  (0)

Add your answer

Ask a question

Get answers from the DressLily staff and other customers.

Have a question about
DressLily?
Post Review