DressLily
Questions & Answers
Sorry but I have warned all my friends about your corrupt procedures! I am very happy to say I caught a couple that were just about ready to order from you and saved them the headaches. Your company even admitted they sent me the wrong size, which was a beautiful pair of pants, I sent you the picture of the item and followed all your instructions then never heard from you again.
Asked by K S. on 2/5/2016
2 Answers
CustomerService R.2/23/2016
Dear K S.
Thank you so much for your important feedback.
Would you mind sending us your valid order number or email address? If we made a mistake, we would like to assist you so much therefore contact information is very important for both of us.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily./
Thank you very much for your kind support in our work in advance!
Yours Sincerely
Dresslily Customer Service
Thank you so much for your important feedback.
Would you mind sending us your valid order number or email address? If we made a mistake, we would like to assist you so much therefore contact information is very important for both of us.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily./
Thank you very much for your kind support in our work in advance!
Yours Sincerely
Dresslily Customer Service
Julianne I.2/5/2016
They are a company that shows stylish clothes in their online catalog, and then delivers junk. Terrible knock offs. Trying to get a refund is impossible. Forget about sending the items back to china. You are responsible for the return fright, witch is more then what I payed for the dresses.
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