Sorry but I have warned all my friends about your corrupt procedures! I am very happy to say I caught a couple that were just about ready to order from you and saved them the headaches. Your company even admitted they sent me the wrong size, which was a beautiful pair of pants, I sent you the picture of the item and followed all your instructions then never heard from you again.

asked by K S. on 2/5/16

2 Answers
Thumbnail of user customerservicer1

Dear K S.
Thank you so much for your important feedback.
Would you mind sending us your valid order number or email address? If we made a mistake, we would like to assist you so much therefore contact information is very important for both of us.
Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily./

Thank you very much for your kind support in our work in advance!
Yours Sincerely
Dresslily Customer Service

Helpful  (0)
Thumbnail of user juliannei

They are a company that shows stylish clothes in their online catalog, and then delivers junk. Terrible knock offs. Trying to get a refund is impossible. Forget about sending the items back to china. You are responsible for the return fright, witch is more then what I payed for the dresses.

Helpful  (0)

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