Good luck! I've tried to contact them via e-mail about my order that is now 6 weeks in shipping status(!), and they make it impossible to communicate with them. They keep saying my order number is wrong, and/or the verify code at the end of the form that you must enter is wrong. Despite many tries, it won't go through. They are quick to take your money, but then nothing!

I am the same, my order was dispatched on August the 17th and now we are nearing the end of October. I have given up with this lot and now buy from WISH.COM they are a great company to deal with and your orders are with you in two weekr or less and there shiping isnt expensive at all. This company is a joke just like their other companies. Con, con, con.