Where is your company located? I see from the reviews of your company you have a long wait from the time you receive order/payment to when you ship. Your explanations for the lateness seems to vary.

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Where is your company located? I see from the reviews of your company you have a long wait from the time you receive order/payment to when you ship. Your explanations for the lateness seems to vary.

asked by Paula A. on 9/30/16

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CustomerService R. [DressLily Rep] · Answer 1 · 2016-10-14T04:21Z

CustomerService R. [DressLily Rep]

on 10/14/16

Dear Paula A.,
Thank you for your important feedback.
Our company located in Shen Zhen, China.
The shipping time is affected by the shipping way you choose.
This is the link about shipping: http://www.dresslily.com/m-article-id-39.htm
Thank you for your continued patience and kind understanding.
Yours Sincerely
Dresslily Customer Service

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Julia B. · Answer 2 · 2016-09-30T09:42Z

Julia B.

on 9/30/16

China... it's in China. Long wait time, is understandable, poor customer service, not understandable.

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Where is your company located? I see from the reviews of your company you have a long wait from the time you receive order/payment to when you ship. Your explanations for the lateness seems to vary.

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