DressLily
Questions & Answers
Where is your company located? I see from the reviews of your company you have a long wait from the time you receive order/payment to when you ship. Your explanations for the lateness seems to vary.
Asked by Paula A. on 9/30/2016
2 Answers
CustomerService R.10/14/2016
Dear Paula A.,
Thank you for your important feedback.
Our company located in Shen Zhen, China.
The shipping time is affected by the shipping way you choose.
This is the link about shipping: http://www.dresslily.com/m-article-id-39.htm
Thank you for your continued patience and kind understanding.
Yours Sincerely
Dresslily Customer Service
Thank you for your important feedback.
Our company located in Shen Zhen, China.
The shipping time is affected by the shipping way you choose.
This is the link about shipping: http://www.dresslily.com/m-article-id-39.htm
Thank you for your continued patience and kind understanding.
Yours Sincerely
Dresslily Customer Service
Julia B.9/30/2016
China... it's in China. Long wait time, is understandable, poor customer service, not understandable.
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