DressLily
Questions & Answers

Why are my e-mails not answered about returns or missing items?

Asked by Gerry M. on 12/15/2015

2 Answers

Dear Gerry M.

Thank you for your important feedback and for letting us about your experience with us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
I am sorry to tell you that it is peak season, your message mar be missed.
Please kindly connect with us with stating your order number and your issue in details. Here is link: http://support.dresslily. Com/
Thank you for your cooperation.
Best Regards
Dresslily Customer Service
susan h.12/18/2015

The best way to get their attention is to file a claim with your credit card company or PayPal, however you paid. That's the only way to get your refund from these jerks and also these... RoseGal, RoseWe, RomWe, Jolly Chic, Rotita, DressLily, Fashion Mia, Walk Trendy, Sammy Dress, Nasty Dress, DressWe, Zaful, CupShe, JustFab, Shein, She Insider, Eric Dress and more. It's a really long list.

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