YES ORDERED ON NOV. 29 AND STILL HAVE NOT RECEIVED MY ORDER. I AM VERY UNHAPPY IT HAS BEEN OVER TIME STATED. ALSO PAID EXTRA FOR RACKING AND TRACKING NUMBER DOESNT WORK.

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YES ORDERED ON NOV. 29 AND STILL HAVE NOT RECEIVED MY ORDER. I AM VERY UNHAPPY IT HAS BEEN OVER TIME STATED. ALSO PAID EXTRA FOR RACKING AND TRACKING NUMBER DOESNT WORK.

asked by Vickey S. on 12/28/15

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CustomerService R. [DressLily Rep] · Answer 1 · 2016-02-02T02:17Z

CustomerService R. [DressLily Rep]

on 2/2/16

Dear Vickey S.
Thanks for your message.
I am sorry to tell you that there is no phone in our website now, we will improve it in the future.
Please contact us if you have any issues, we will try our best to help you.
Would you mind send email to our support center? Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service

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Peg T. · Answer 2 · 2015-12-28T07:15Z

Peg T.

on 12/28/15

Why doesn't everyone that is pissed just dispute the charges with their credit card company. They will remove it right away if you got nothing and ususally they will refund if you have to send back to china. DO NOT SEND BACK TO CHINA, costs way too much

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YES ORDERED ON NOV. 29 AND STILL HAVE NOT RECEIVED MY ORDER. I AM VERY UNHAPPY IT HAS BEEN OVER TIME STATED. ALSO PAID EXTRA FOR RACKING AND TRACKING NUMBER DOESNT WORK.

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