DressLily Questions & Answers

Dear Elaine C., Thank you for your message. We are really sorry that you want to return the item to us. Would you mind sending us your valid order number or email address? Here is link: http://support.dresslily.com/ We will try our best to help you after we checked the detail information. Please feel free to contact us anytime if you have further queries. Best Regards Dresslily Customer Service

Dear Becky A., Thank you for contacting Dresslily. One size/free size means there is only one size option on our website. We have provided detailed measurements for each item in the product description. We suggest you to select the right size by comparing the item's measurement with yours. Please feel free to contact us anytime if you have further queries. Best Regards Dresslily Customer Service

Dear Sherri R., Thank you for your message. I am sorry to tell you that we can not find your order according to your tracking number. Would you mind sending us your valid order number or email address? Here is link to contact us: http://support.dresslily.com/ We very much regret for this inconvenience. Best Regards Dresslily Customer Service

Dear Cheryl H., We wish to apologize for any inconvenience. Please kindly send me a private message stating your order number or your account email address Here is link: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Yours sincerely, Dresslily.com Customer Service

Dear Dwight O., We are really sorry to hear this. You can contact us if you have any other issues. Here is link to contact us: http://support.dresslily.com/ Please rest assured we will try our best to help you after we checked the detail information. Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service

Dear Sheryl L., We are really sorry for your issue. Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily.com/ Thank you very much for your kind support in our work in advance! Best Regards Dresslily Customer Service

Dear Jimmy B. We very much regret for this inconvenience. We have shipped your order out and sent you the solution in the email. Could you please kindly check your email and reply us? Thank you very much for your cooperation. Best Regards Dresslily Customer Service

Dear Annette H. Thank you for your message. I am sorry to tell you that the shipping time is affected by the ways you choose. You can choose expedited shipping if you want to received your order earlier. This is the link about shipping: http://www.dresslily.com/m-article-id-39.htm You can contact us if you have any issues. Here is link: http://support.dresslily.com/ Thank you for your cooperation. Yours sincerely, Dresslily.com Customer Service

Dear Joyce B. We very much regret for this inconvenience. We have shipped your order out and sent you the solution in the email. Could you please kindly check your email and reply us? Thank you very much for your cooperation. Best Regards Dresslily Customer Service

Dear Blythe D. Thanks for your message. The detail shipping time depends on the shipping method you choose. You can choose expedited if you want to received the package earlier. You can contact us if you have any issues. Here is link: http://support.dresslily.com/ Thank you for your time. Best Regards Dresslily Customer Service