DressLily
Questions & Answers

Here’s what buyers have asked with answers from DressLily staff and previous consumers.

819
questions answered
0%
answered within 1 day
Answer:
Dear Bette K. Thanks for your important feedback. We are really sorry that you want to return your items to us. Would you mind send email to our support center? Here is link: http://support.dresslily.com/ We will help you to after we checked the information. Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service
By CustomerService R., over a year old

Answer:
Dear Eugenia S. Thank you for your message. We will try our best to help you after we checked the detail information. Please kindly send me a private message if you have any issues. Here is link: http://support.dresslily.com/ Thank you for your cooperation. Yours sincerely, Dresslily.com Customer Service
By CustomerService R., over a year old

Answer:
Dear Rebecca W. We really want to help you. Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Yours sincerely, Dresslily.com Customer Service
By CustomerService R., over a year old

Answer:
Dear nesta h. Thanks for your message. We are truly sorry that your experience with dresslily did not meet your expectations. We really want to help you to solve your issue. Would you mind send email to our support center if you have other issues? Here is link: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service
By CustomerService R., over a year old

Answer:
Dear Laurie C. Thanks for your message. We will try our best to help you after we checked the detail information. Would you mind send email to our support center if you have other issues? Here is link: http://support.dresslily.com/ We will help you after we received the information. Best Regards Dresslily Customer Service
By CustomerService R., over a year old

Answer:
Dear Tinda C. Thanks for your messages. We offer you the measurements exactly like the first size chart under product information. I recommend referring to the specific measurements in the product information and compared with yours. For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately. Please rest assured that we will try our best to full your satisfaction. Would you mind sending us your valid order number or email address? Here is link: http://support.dresslily.com/ We will help you after we checked the detail information. Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service
By CustomerService R., over a year old

Answer:
Dear Steven P. Thanks for your messages. As you know, we need the detail information to check the issue. We will try our best to help you after we checked the detail information. Please contact us if you have any issues. Here is link: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service
By CustomerService R., over a year old

Answer:
Dear Nikki L. Thank you for your feedback. We are really want to help to solve your problem. Please offer us valid order number or email dress so that we could contact you to check it for you. Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily.com/ Thanks for your support and kind understanding. Yours Sincerely Dresslily Customer Service
By CustomerService R., over a year old

Answer:
Dear Carmen C. Thanks for your messages. Please rest assured that we will try our best to full your satisfaction. Would you mind sending us your valid order number or email address? Here is link: http://support.dresslily.com/ We will help you after we checked the detail information. Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service
By CustomerService R., over a year old

Answer:
Dear Rebecca W. Thanks for your important feedback. We have checked the detail information and the tickets. We are arranging the full refund to you and sent you the email about the detail information, please check your email and reply us. You can contact us if you have any issues. Here is link: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service
By CustomerService R., over a year old


Have a question?
Ask to get answers from the DressLily staff and other customers.


Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?