Hello I ordered on 17/03/16 and I haven't recieved an email? I sent 2 emails but had no reply, you have already taken the money from my bank account, please get back to me I need these shoes for my holiday

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Hello I ordered on 17/03/16 and I haven't recieved an email? I sent 2 emails but had no reply, you have already taken the money from my bank account, please get back to me I need these shoes for my holiday

asked by Steven P. on 3/26/16

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CustomerService R. [DressLily Rep] · Answer 1 · 2016-03-30T12:05Z

CustomerService R. [DressLily Rep]

on 3/30/16

Dear Steven P.
Thanks for your messages.
As you know, we need the detail information to check the issue.
We will try our best to help you after we checked the detail information.
Please contact us if you have any issues.
Here is link: http://support.dresslily.com/
Thank you for your continued patience and kind understanding.

Best Regards
Dresslily Customer Service

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Rebecca W. · Answer 2 · 2016-03-28T06:33Z

Rebecca W.

on 3/28/16

Good luck. I ordered a top in September of last year and still haven't got it or my refund

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DressLily Questions & Answers

Hello I ordered on 17/03/16 and I haven't recieved an email? I sent 2 emails but had no reply, you have already taken the money from my bank account, please get back to me I need these shoes for my holiday

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