Why are you indicating that the merchandise was sent when is not true? I have been reading you feedback and we are a lot of people with the same problem.

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Why are you indicating that the merchandise was sent when is not true? I have been reading you feedback and we are a lot of people with the same problem.

asked by Carmen C. on 3/23/16

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CustomerService R. [DressLily Rep] · Answer 1 · 2016-03-30T12:07Z

CustomerService R. [DressLily Rep]

on 3/30/16

Dear Carmen C.

Thanks for your messages.
Please rest assured that we will try our best to full your satisfaction.
Would you mind sending us your valid order number or email address?
Here is link: http://support.dresslily.com/
We will help you after we checked the detail information.
Thank you for your continued patience and kind understanding.
Best Regards
Dresslily Customer Service

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Why are you indicating that the merchandise was sent when is not true? I have been reading you feedback and we are a lot of people with the same problem.

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