DressLily Questions & Answers

Here’s what consumers have asked with answers from DressLily staff and previous consumers.

819 questions answered

15% answered in 1 day

Question:

Hiya une just ordered a pair blue block peep toe shoes will they arrive by the 28th june there for a wedding thank you

Answer:

I doubt it, did you buy the tracking number? I ordered some rings and earings on 04/28/15 and I still haven't received them and I doubt I'll receive them I did not buy the tracking number maybe i should have

By Jennifer a. over a year old

Question:

I need to know why i have not received my order after a month of waiting I need to know why i have not received my order after a month of waiting

Answer:

Good luck with that. I waited 3 months and after many communications with Dress Lil and PayPal, I have now received a full refund through PayPal. Yaahoooo

By susan h. over a year old

Question:

I have placed two orders at the end of may. when i check on the tracking it just says shipped. when should i be receiving my package(s)? I have placed two orders at the end of may. when i check on the tracking it just says shipped. when should i be receiving my package(s)?

Answer:

That's all you are going to see whenever you log in to track it. Give it about 4~6 weeks to hit your mailbox. You do know the clothing will not fit right. This company is a scam. I ordered 3 shirts and after 10 responses and pictures showing the items only cover 1/2 my body, they say they will refund me after i ship them back. We will see.

By Jane G. over a year old

Question:

How do you cancel an order? How do you cancel an order?

Answer:

That is not possible or to claim your money back, because a try it also. This company is fraudulent.

By greetje c. over a year old

Question:

Will delivered to texas Will delivered to texas

Answer:

Yes, they do! I prefer fun then all the time with absolutely no issues with shipping whatsoever.

By Britnee J. over a year old

Question:

Read all these horrible reviews like fml! still waiting for my order, just awesome. here my order number lp504272027178209 whay can you tell me

Answer:

I can't Tell you anything because I haven't received my things yet and It's been 3 weeks...

By Melissa R. over a year old

Question:

I placed a order and got a confirmation email saying thank you for your purchase and when i went to my orders it says that it is waiting on payment. i do not want to be charged twice. I placed a order and got a confirmation email saying thank you for your purchase and when i went to my orders it says that it is waiting on payment. i do not want to be charged twice.

Answer:

I'm assuming their systems just haven't updated yet?

By Sara A. over a year old

Question:

Where is my dress? it hasn't arrived as yet. way over a month!

Answer:

It'll probably take at least a couple more months... If you ever get it.

By Christine M. over a year old

Question:

I ordered 2 tops on march 29th. one top was delivered on april 29th but have yet to receive the other. it is now may 7th. i paid through paypal and the money has been deducted from my account. not sure why the order was separated and would really like to receive what i ordered and paid for or a refund for the other item. I ordered 2 tops on march 29th. one top was delivered on april 29th but have yet to receive the other. it is now may 7th. i paid through paypal and the money has been deducted from my account. not sure why the order was separated and would really like to receive what i ordered and paid for or a refund for the other item.

Answer:

File a dispute... Luckily you paid through PayPal, so you should get your money back more easily than if you hadn't. This company is a scam. I had to file a dispute with my credit union after I naïvely ordered from them.

By Christine M. over a year old

Question:

My order has not arrived My order has not arrived

Answer:

When did you ordered?, and did you had tracking number?

By Giulia M. over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
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DressLily Questions & Answers

Hiya une just ordered a pair blue block peep toe shoes will they arrive by the 28th june there for a wedding thank you Hiya une just ordered a pair blue block peep toe shoes will they arrive by the 28th june there for a wedding thank you

I need to know why i have not received my order after a month of waiting I need to know why i have not received my order after a month of waiting

I have placed two orders at the end of may. when i check on the tracking it just says shipped. when should i be receiving my package(s)? I have placed two orders at the end of may. when i check on the tracking it just says shipped. when should i be receiving my package(s)?

How do you cancel an order? How do you cancel an order?

Will delivered to texas Will delivered to texas

Read all these horrible reviews like fml! still waiting for my order, just awesome. here my order number lp504272027178209 whay can you tell me Read all these horrible reviews like fml! still waiting for my order, just awesome. here my order number lp504272027178209 whay can you tell me

Where is my dress? it hasn't arrived as yet. way over a month! Where is my dress? it hasn't arrived as yet. way over a month!

My order has not arrived My order has not arrived

Can’t see your question? Ask to get answers from the DressLily staff and other customers.

Hiya une just ordered a pair blue block peep toe shoes will they arrive by the 28th june there for a wedding thank you

Read all these horrible reviews like fml! still waiting for my order, just awesome. here my order number lp504272027178209 whay can you tell me

Where is my dress? it hasn't arrived as yet. way over a month!