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DressLily Questions & Answers

4,651 reviews
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Here’s what consumers have asked with answers from DressLily staff and previous consumers.

819 questions answered
15% answered in 1 day
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Please respond to me. i have a return and am unable to reach anyone at your site.

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I need to do a return. can you assist me?

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Your company isthe worst i have ever had. no shipment received. no refund.ad'l foreign charges. you should be shut down

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My orders seem to be lost; you say they've been shipped but thats all the info and its been weeks without any updates. order # lp1511031433242080 and lp1511141114301472.

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I still haven't received the other 1/2 of my order. i placed a ticket but had no response. what do i do now?

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I have submitted 2 requests as to how i can return the item i ordered which is extremely small. no response. i want to exchange item for larger size. my ticket number is #t15111015368 and the order number is #ll15102511340. can someone please contact me with instructions? please!

Can’t see your question? Ask to get answers from the DressLily staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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