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DressLily Questions & Answers

4,651 reviews
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Here’s what consumers have asked with answers from DressLily staff and previous consumers.

819 questions answered
15% answered in 1 day
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Question:

I definitely want to know when my order will be shipped and arrive. order number l1510052325528087. according to the site it is ready for shipment, but it has been ready for shipment for a week. has it gone? how long before it arrives in europe.

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How do i cancel?

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Can you tewwwll me how i can follow the 3 wigs that i bought for my wife on oct. 10,2015? what site can i track it? our order number is ll1510101539446817. i am robert c. adams at 26002 west 150th st. olathe, kansas 66061. my e-mail address is 1968adamsfamily@gmail.com. waiting to hear from you. thanks robert c. adams

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Wa are you so slow to mail

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Ordered shirt sept 5, have not recd it yet thou they said it was shipped. ticket #t151006108455

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Hey i ordered 2 hoodies a few months ago and i talked to someone fto fix it to only one hoodie my card has been charged for the 2 hoodies and i still haven't received the item

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Hello. i am waiting for my sweater i have orded from you. i am now reading all this bad review about you. am i even going too get my sweater or is this a skam?

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I ordered a blouse on the 13th august and after numerous enquiries i have no blouse, no refund and no answers. do not order from this site

Can’t see your question? Ask to get answers from the DressLily staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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