Well... EBay again covers their butts...
The establish a "transit time"...(way, way too long) for the buyer to receive the item, and unless the shipping time does not go over that time... EBay is ok, the seller is ok... the buyer... will have to be ok. M

It entirely depends on the independent person you are dealing with. Ebay simply puts the two together…and takes a chunk of the money for doing so (sort of like realtors). They are not really very big when it comes to support issues, and tend to remain out of the fray, unless absolutely forced to do so. They most definitely are not a consumer driven enterprise.

Your question, as worded, is not very clear. Perhaps some punctuation skills would help you?

'Dan J.' wrote,

"They are not really very big when it comes to support issues, and tend to remain out of the fray, unless absolutely forced to do so."

Or, put more accurately,

"They are virtually non-existent when it comes to customer support issues, and tend to remain out of the fray unless literally dragged into court."

'Dale C.' wrote,

"But the safest way to purchase is Ebay and use PayPal. Its the most protection you can have... after you have purchased."

Or, put more accurately,

"But the least safest way to purchase is Ebay and use PayPal. Its the most protection you can have... which is to say None At All."

'MC F.' said it best. If there's anything positive about the eBay experience today, it's that most purchases arrive well inside eBay's estimated time frame. That's nice, but little consolation when compared to the high number of dishonest sellers who now occupy the site.

Ockie DItchbank, eBay's Public Enemy # 1

Ebay gives an estimated delivery date. I have had the item I bought show up a week early but usually it is on, or next to, the delivery date. If the seller is out of China, it is usually at the tail end of the delivery estimated time. But the safest way to purchase is Ebay and use PayPal. Its the most protection you can have... after you have purchased.