ElderHelpers.org FAQ

Question:

My family and i would like to have a hanukkah celebration with someone who may not have family or friends with which to share the holiday. arlington va between dec 29 and dec 31. can you make any reccomendtions? My family and i would like to have a hanukkah celebration with someone who may not have family or friends with which to share the holiday. arlington va between dec 29 and dec 31. can you make any reccomendtions?

Answer:

Hi Gyr, That's not something we can help with, you can try contacting 211 United Way for a referral to another program. You can learn more about what we do here: www.elderhelpers.org/faq

By Mary R., Senior Customer Care Specialist over a year old

Question:

I am considering finding a helper for my partner and would like to speak with someone regarding his needs and what kind of screening is done with your volunteers before committing. can i reach anyone to speak with? kathleen pleshaw kathleen_pleshaw@hotmail.com 941-725-7300 I am considering finding a helper for my partner and would like to speak with someone regarding his needs and what kind of screening is done with your volunteers before committing. can i reach anyone to speak with? kathleen pleshaw kathleen_pleshaw@hotmail.com 941-725-7300

Answer:

Hi Kathleen, We will send you an email with more information about our services.

By Mary R., Senior Customer Care Specialist over a year old

Question:

What is the required financial commitment to volunteer? how much does the criminal background check cost? What is the required financial commitment to volunteer? how much does the criminal background check cost?

Answer:

Hi Susan, It's NOT mandatory to donate to volunteer, our background checks are done via IntelliCorp, you would need to see it directly with them. You can send us an email to help@elderhelpers.org if you have further questions.

By Mary R., Senior Customer Care Specialist over a year old

Question:

How often per week do volunteers visit? How often per week do volunteers visit?

Answer:

Hi Kelly, There is no limit on how much help you can get, our volunteers are contacted directly by the elders in need or their relatives and work a schedule with them.

By Mary R., Senior Customer Care Specialist over a year old

Question:

I am needing help with my mom. is this a good place to get help? I am needing help with my mom. is this a good place to get help?

Answer:

Hi Kelly, You can learn more about elderhelpers here: www.elderherlpers.org/faq, or write an email with your questions here: help@elderhelpers.org

By Mary R., Senior Customer Care Specialist over a year old

Question:

Why are all responses the same from elder helpers and they say they tried everything in their power to contact the person with the complaint? this sounds like a scam asking volunteers for monthly fees then they get no calls and no replies for a refund. it sounds like "mary" doesn't need money for administrative costs because she doesnt seem to do anything except collect money. this is a shame. the volunteers have good hearts and the seniors need help. she probably would have made more money not demanding it. and no background checks! people rely on that! it shouldnt be advertised they do it when the volunteers even say they don't! jeez, what a disapointment this is. Why are all responses the same from elder helpers and they say they tried everything in their power to contact the person with the complaint? this sounds like a scam asking volunteers for monthly fees then they get no calls and no replies for a refund. it sounds like "mary" doesn't need money for administrative costs because she doesnt seem to do anything except collect money. this is a shame. the volunteers have good hearts and the seniors need help. she probably would have made more money not demanding it. and no background checks! people rely on that! it shouldnt be advertised they do it when the volunteers even say they don't! jeez, what a disapointment this is.

Answer:

As per our tips for volunteers section: donations are NOT mandatory in order to become a volunteer. Currently background checks are voluntary and volunteers pay for their background check however you can offer them to pay for it if they have not already done it. Elder Helpers and IntelliCorp have teamed up to provide background screening as follows to help you lower risk and keep you safe. Criminal Records SSN Verification with Address History Employment and Education Verifications Motor Vehicle Reports

By Mary R., Senior Customer Care Specialist over a year old

Question:

Ifyou request a volunteer for say 3 times a week, would you get the same volunteer all the time? Ifyou request a volunteer for say 3 times a week, would you get the same volunteer all the time?

Answer:

Hi Merri, Our volunteers are contacted directly by the elder in need or their relatives, you can get as much help as you like, but you would need to work a schedule with them.

By Mary R., Senior Customer Care Specialist over a year old

Question:

I want to join for one year is the cost I want to join for one year is the cost

Answer:

Read the reviews first, then go to your local senior center or the Lions Club to volunteer.

By Jeff S. over a year old

Question:

I desperately would like to acquire the help of an elderly helper. i am 91 and am unable to do many of the tasks i used to do. i would like to continue for another ten years but need a little help, elder helpers soundslike a great organization. I desperately would like to acquire the help of an elderly helper. i am 91 and am unable to do many of the tasks i used to do. i would like to continue for another ten years but need a little help, elder helpers soundslike a great organization.

Answer:

Hi Amelia. Go to elderhelpers.org and search for people in your area and give them a call. Where do you live?

By Hema K. over a year old

Question:

Is there a elderhelpers in my area?

Answer:

Hello Ann! Yes, of course there is: do a 10 or 20 miles radius zip code search leaving the city field blank: www.elderhelpers.org/findhelpers

By Mary R., Senior Customer Care Specialist over a year old

ElderHelpers.org Questions & Answers

What is the required financial commitment to volunteer? how much does the criminal background check cost? What is the required financial commitment to volunteer? how much does the criminal background check cost?

How often per week do volunteers visit? How often per week do volunteers visit?

I am needing help with my mom. is this a good place to get help? I am needing help with my mom. is this a good place to get help?

Ifyou request a volunteer for say 3 times a week, would you get the same volunteer all the time? Ifyou request a volunteer for say 3 times a week, would you get the same volunteer all the time?

I want to join for one year is the cost I want to join for one year is the cost

Is there a elderhelpers in my area?

Can’t see your question? Ask to get answers from the ElderHelpers.org staff and other customers.

ElderHelpers.org Questions & Answers

What is the required financial commitment to volunteer? how much does the criminal background check cost? What is the required financial commitment to volunteer? how much does the criminal background check cost?

How often per week do volunteers visit? How often per week do volunteers visit?

I am needing help with my mom. is this a good place to get help? I am needing help with my mom. is this a good place to get help?

Ifyou request a volunteer for say 3 times a week, would you get the same volunteer all the time? Ifyou request a volunteer for say 3 times a week, would you get the same volunteer all the time?

I want to join for one year is the cost I want to join for one year is the cost

Is there a elderhelpers in my area? Is there a elderhelpers in my area?

Can’t see your question? Ask to get answers from the ElderHelpers.org staff and other customers.

Is there a elderhelpers in my area?