Is eReplacementParts a scam or a legit company?

asked by Barbara L. on 1/6/20

69 Answers
Thumbnail of user joshuab713

Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional

Helpful  (3)
Thumbnail of user richardc1598

Extremely well tuned business and staff. This is a stupid question.

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Thumbnail of user ritan45

It is legit. I have vetted it for you. Writing this review is an inconvenience and I am not being compensated to do so but they are a great company and deserve people's trust.

Helpful  (1)
Thumbnail of user chucks335

Totally legit - repeat customer here and everything I've ever ordered was a perfect fit and works great. I think some of the problems people have had are due to ordering the wrong parts.

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Thumbnail of user franciscog170

I used another company and the parts weren't compatible. I ordered from eReplacement I think the parts are at a reasonable price and they fit perfectly. Therefore in my experience "yes" they are a legit company.

Helpful  (1)
Thumbnail of user sharons1927

No scam! I have ordered a few times. Always got my order.

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Thumbnail of user juner92

Excellent company to find hard to get parts! Is my first choice to finding parts.

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Thumbnail of user ralpho40

Totally legit... have used them dozens of times over a period of at least 25 years

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Thumbnail of user keriz2

EReplacementParts is a legit company. Kept me updated the whole time while waiting for my back ordered replacement part to come in.

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Thumbnail of user jamesh3254

I have ordered parts from them in the past so I know the company is legit

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Thumbnail of user mikem2345

They are legit. I just received my part I had ordered. I have used them before too.

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Thumbnail of user virgill21

They are legit company I bought a mower part that I needed for my bagger assembly on my riding mower and they had it in stock

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Thumbnail of user warrenc110

A highly legit Company. I have used this company several times and will continue to shop from them.

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Thumbnail of user jasonk783

Absolutely legit, although my opinion is based on a one time experience.

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Thumbnail of user jamesg2102

Very real business used them before like how they deliver very much

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Thumbnail of user brucew404

It is a real Company and I got my part on time, I had not problems with this Company at all

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Thumbnail of user dwayneb73

Very good company I have ordered from them before.

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Thumbnail of user davidc3676

Yes legit company. Have been buying from them for over 5 years, never had any problems.

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Thumbnail of user scottb1426

I have made several purchases from this company. Always get the right part, fast. Only one time a part was back ordered and eparts kept me notified of where the order stood. I would highly recommend them.

Helpful  (1)
Thumbnail of user walterj249

Legit company as far as I can tell. Received product ordered

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Thumbnail of user basilh22

IT IS SAFE. I HAD THE SAME CONCERN BEFORE ORDERING!

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Thumbnail of user robertr1906

It is a legit company that provides decent service.

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Thumbnail of user angelad391

They sent me the part I ordered shipping was expensive but the belt is too small and now im having trouble returning it and I will end up being out over 20.00 for shipping alone

Helpful  (1)
Thumbnail of user genedim1

Legit. Their shipping time and refund policy/return time just sucks and you have to get your bank involved if they never issue the refund they say they'll give you. Waited a month for an item that was supposed to ship in 1-4 days, and 2+ months for a refund. Probably not always a scam, but not a good xp

Helpful  (0)
Thumbnail of user dennise392

They are a legit company. When I called them to answer them about sending out my partial order they answered immediately. Very happy with their customer service.

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Thumbnail of user thomasv861

100% legit. Great company! Got my order as promised.

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Thumbnail of user danr1444

eReplacementparts.com is a legit company. This is the 1st time I used them. An excellent company to deal with.

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Thumbnail of user bruceb1397

They scammed me. They listed a hard to find part as part of a kit. I bought the kit just for the one part. Well, the kit arrived WITHOUT the part I needed. Customer service rep left me on hold for a long time to check with the warehouse to see if the other kits listed as "in stock" had the missing part. She could NOT verify. That told me none of the kits included the part. In other words, the listing in the website in this case is a complete scam. Not sure if my case is typical but being scammed once is enough for me. Caveat Emptor.

Helpful  (0)
Thumbnail of user josephp1892

Legit. Have ordered numerous parts from them over the years. Never had a complaint. Never had a problem.

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Thumbnail of user jerryp461

They are definitely a legit company. I have ordered parts from them numerous times.

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Thumbnail of user chuckh230

Absolutely legit out of Canada. Called them to check on mailing address, ended up talking for ten minutes about weather lol.

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Thumbnail of user brianw1113

No, they are a reputable company I would use again.

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Thumbnail of user georgeh614

Absolutely not a scam but a reliable company company. I recommend it highly for replacement parts

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Thumbnail of user kevinl1205

EReplacementParts is a legitimate company. I've used them on occasion for years. They've done well by me and by friends that I've directed their way.

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Thumbnail of user dennisw486

They are legit. I got some parts for my milwakee m12 copper cutter. And it came within the shipping days

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Thumbnail of user davidb4634

LEGIT.
I have ordered several times and never a problem.

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Thumbnail of user marcp287

I was questioning the same. I bought a part that doesn't fit. The shipping to return is too much to send back, and they haven't answered a question to exchange.

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Thumbnail of user tjf15

Very LEGIT. I have ordered many items from them and NEVER had an issue. The correct parts arrived and usually before the date that was quoted.

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Thumbnail of user tonyl402

Not a reputable company in my experience. Sent a part that was damaged and would not replace it. No customer service to help.

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Thumbnail of user jimd686

A scam. I ordered a transmission part for my lawnmower and got one tiny screw.

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Thumbnail of user cjr39

Not sure, but I know that their shipping and return policy is a scam!

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Thumbnail of user edwardw309

Very legit company with quality replacement parts for all name brand products

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Thumbnail of user markb2099

They're legit, although not always accurate with their descriptions

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Thumbnail of user georgeb910

It's legit just very VERY slow. I do not think they know what to do.

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Thumbnail of user wallyr7

I was skeptical, but it is definitely not a scam.
It is legit and served me well!

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Thumbnail of user bobbyw83

Very legit! Will use them again in the near future!

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Thumbnail of user annetted114

It's a real company. I ordered parts from here and received it within 6 days.

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Thumbnail of user charless1112

Heck no they are a legit company with very high standards for taking care of their customers and making things right when there is an issue or extra help is needed. Hard to find businesses with this level of integrity.

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Thumbnail of user toddm350

All above board! They said 5 to 7 days shipping but it was in my mailbox in 2 days. Impressive!

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Thumbnail of user db798

I had a great experience replacing the main drive rubber on my sander with no problems. This is a straight up company!

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Thumbnail of user kevinm1513

Absolutely legit, will use them again when I need replacement parts for my landscaping eqpt.

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Thumbnail of user joelp146

They are legit have used them twice and they are very helpful

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Thumbnail of user cherylf210

Legit sent me the part I requested in less than a week for a reasonable price.

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Thumbnail of user jeffb983

It is a quality company & I will buy from them again, as I have on many occasions!

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Thumbnail of user davidg2374

Legit. I ordered and received timely updates on my order and shipment dates. Parts were quality parts and exactly what I needed.

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Thumbnail of user briondar

This is a legitimate company. I ordered parts for my mower and received them. I was sent order and shipping confirmations via email and then a follow-up email to ensure my satisfaction and request a review. 100% legit from my experience.

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Thumbnail of user tomt455

Seemed to be a legit company based on my replacement parts I ordered and received.

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Thumbnail of user pamb478

My dad was happy we found a reliable company to purchase replacement parts.

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Thumbnail of user randyj122

Yes. I have used them for several years. Hope to keep using them. Easy to look up parts. Parts ship quickly. Always get exactly what you order.

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Thumbnail of user williamg827

100% Legit If you need a part make sure it is in stock or you will wait. Each part says... in stock or back-order or unavailable

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Thumbnail of user genet127

100% LEGIT! You can order online or they will do it 'the old fashioned way' call them and they will actually talk to you and make sure they have what you need without making you feel like a stupid 'hick from the other side of the creek.'

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Thumbnail of user jk633

Legit company. I recieved the correct part in a timely manner for a reasonable amount of money.

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Thumbnail of user denam25

Legit! Ordered a replacement carafe for a 10+ year old coffeemaker that still worked great. It was packaged very well and was delivered quickly.

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Thumbnail of user laurencea23

I have used them for many years. I was introduced to them when I worked at Home Depot. I would send customers to them when they needed a part for there tool and wanted to fix it them self. I still order parts from them even though I'm supposed to be retired.

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Thumbnail of user johng2206

It's Legit. Genuine parts received. Installed parts went right in.

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Thumbnail of user jasonr562

Absolutely you need 50 characters sitejabber. Not fans of Iconic speech I see.

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Thumbnail of user peters953

A-1 ligit company. Every order I have made. Shipped within 24 working hrs and delivered within 3 days.

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Thumbnail of user frankh335

It's legitimate. Process was the same as eBay or Amazon. You buy stuff, they send it to you.

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Thumbnail of user psc1

eReplacements.com is legit. I received my order as promised!

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