FactoryOutletStore.com Questions & Answers

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Here’s what consumers have asked with answers from FactoryOutletStore.com staff and previous consumers.

14 questions answered
14% answered in 1 day
Question:

I received the wrong item. i was suppose to receive a cordless headset #tl7600 and received a tl7800. this will not work with my phone service. how can i exchange this for the wright one?

Answer:

PLEASE CONTACT US DIRECTLY FOR BETTER ASSISTANCE - 800-816-0810 OR customerservice@factoryoutletstore.com

By Customer-Service R., Customer Relations Representative
Question:

I ordered a phone and it does not work. i was suppose to get a tl7600 and i received a tl7800. can i send this one back and have you replace it with the correct one? this will not work with the phone service i have. please advise me what to do. thanks

Answer:

PLEASE CONTACT US DIRECTLY FOR BETTER ASSISTANCE - 800-816-0810 OR customerservice@factoryoutletstore.com

By Customer-Service R., Customer Relations Representative
Question:

I ordered a refrigerator filter and it is the wrong size. am i able to return it?

Answer:

PLEASE CONTACT US DIRECTLY FOR BETTER ASSISTANCE - 800-816-0810 OR customerservice@factoryoutletstore.com

By Customer-Service R., Customer Relations Representative
Question:

Hello - i am checking on my order from 10 days ago and has yet to arrive.

Answer:

PLEASE CONTACT US DIRECTLY FOR BETTER ASSISTANCE - 800-816-0810 OR customerservice@factoryoutletstore.com

By Customer-Service R., Customer Relations Representative

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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