How do i get my monies returned 168.00 have been fighting for 3 mo. This wig looks like a mop to use on the floor

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How do i get my monies returned 168.00 have been fighting for 3 mo. This wig looks like a mop to use on the floor

asked by Mary F. on 2/10/15

4 Answers

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i have ordered on wig last month and paid the full amount with credit card, (order no 61925) and i am not getting nay replay from them . i trying to contact fairywig but i am unable to get reply and their customer care no out of order. please let me know what to do
I was trying to check on my order and the website is coming up in Chinese. Are you having website issues?
If you have decided to return, please kindly return to the following address, we will deduct 25% and then refund you the rest. Or you keep the item and we refund you 30USD. We will respect your whatever choice. Consignee： Bingjie Fu Address: 3rd Floor, No. 2 Building of Jiu Chang, Xihuan Road, Changping District, Beijing, China Zip code: 102200 Telephone: 18513867639 We suggest you send by local post office and declare the same package value as we put in the package, which would be more cost effective and less likely incur any customs charges. Please be reminded that all costs incur due to returning (shipping cost and customs fee) should be responsible by our customers. We would also like to recommend you buying insurance for your package in case it missing during delivery. Please remember to inform us the tracking information after returning. On receiving the item, we will give it a check and give you your deserved refund. You are our distinguished guest and we will make every effort to facilitate your shopping experience. Please never hesitate to contact us if you have any concerns or questions. Yours respectfully, Helen
Why havnt I received my wig yet? And have no valid phone number to contact you? Lisa Parker or Dale Parker 810-627-5880

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Tuula P. · Answer 1 · 2015-08-19T04:49Z

Tuula P.

on 8/19/15

You won't get your money back. They might offer to make you a new wig after you've returned the old one to them by registered mail at your own expense. The new wig will be worse than the first. That was my experience, no refund, no wearable wig, expensive lesson learned.

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Patti N. · Answer 2 · 2015-08-19T02:43Z

Patti N.

on 8/19/15

Sorry to say you're not likely to get your money back. And YES their wigs do look like MOPS. THIS COMPANY NEEDS TO BE SHUT DOWN!

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Barbara B. · Answer 3 · 2015-03-09T08:14Z

Barbara B.

on 3/9/15

I returned the wig, they said they had it, i had a complaint in with Paypal, and now the complaint has been dropped. I won't get my money back, and I don't think you will either. Sorry. I worked on it for 2 months.

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tannis t. · Answer 4 · 2015-08-19T08:17Z

tannis t.

on 8/19/15

The wig I ordered was advertised as being sent that week... reality, weeks later, and nothing like the photo. They actually had the nerve to say they didn't have a wig as shown in the photo. This, after I checked with them thoroughly to make sure I would receive the exact same colour as shown in the photo!? My sympathies to all of us! M how do we put a stop to this Chinese thievery?

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