FareGeek
Questions & Answers

Here’s what buyers have asked with answers from FareGeek staff and previous consumers.

38
questions answered
0%
answered within 1 day
Answer:
We regret and apologize for the inconvenience caused as we understand our services did not meet your expectations. Please be advised that we tried to locate your confirmation details but couldnt find one. So would request you to kindly share your confirmation number, booking ID, email ID and contact number so that we can check internally and have this case addressed on priority
By CustomerExperienceTeam F., over a year old

Answer:
Dear Nicky, We regret and apologize for the inconvenience caused as we understand that you possibility faced hard time locating the booking details. Would request you to kindly share your confirmation number, booking ID, email ID and contact number so that we can check internally and have a call back arranged from our Supervisor
By CustomerExperienceTeam F., over a year old

Answer:
Dear Suzanne, We regret and apologize for the inconvenience caused as we understand our services did not meet your expectations. Please be advised that we tried to locate your confirmation details but couldnt find one. So would request you to kindly share your confirmation number, booking ID, email ID and contact number so that we can check internally and investigate the case from our end
By CustomerExperienceTeam F., over a year old

Answer:
Dear Kylee, we regret for the inconvenience caused and would like to resolve your query. As mentioned in your recent post in regards to purchasing a ticket online but never received the final confirmation email. We would like to confirm you that we checked your booking records under confirmation id - DFB4WNK & found that your reservation is confirmed & good to use/travel. Your Etickets & airline confirmation numbers have been separately emailed you as well. In case of any further assistance required, please feel free to write to us or you can also share your "contact details" with a suitable time, where we can contact you & discuss your concern. We value your business and look forward to service your better.
By CustomerExperienceTeam F., over a year old

Answer:
Dear Sofiane, We regret and apologize for the inconvenience caused as we understand our services did not meet your expectations. Please be advised that we tried to locate your confirmation details but couldnt find one. So would request you to kindly share your confirmation number, booking ID, email ID and contact number so that we can check internally and have this case addressed on priority
By CustomerExperienceTeam F., over a year old

Answer:
Dear Patricia, Thanks for choosing Faregeek as your travel partner, please be advised that your reservation is all set and confirmed. We have emailed your E-tickets on the registered email address and would suggest you to carry a print of the E-Tickets.
By CustomerExperienceTeam F., over a year old

Answer:
We regret and apologize for the inconvenience caused as we understand our services did not meet your expectations. Please be advised that we tried to locate your confirmation details but couldnt find one. So would request you to kindly share your confirmation number, booking ID, email ID and contact number so that we can check internally and have this case addressed on priority.
By CustomerExperienceTeam F., over a year old

Answer:
Thank you for letting us know about your recent experience with us. We apologize if our services did not meet your expectations. Please be advised that we tried to locate your confirmation details but couldnt find one. So would request you to kindly share your confirmation number, booking ID, email ID and contact number so that we can check internally and have this case addressed on priority.
By CustomerExperienceTeam F., over a year old


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