asked by
on 6/29/16Hello Betty,
Thank you for your interest in Farfetch and our stunning items.
Farfetch represents hundreds of independently owned boutiques all over the world. When you place an order with our website, your ordered items are shipped directly from the boutiques.
Please rest assured that each boutique we select must go through a very strict application process where we check where they source their product from, which brands, what customers they cater for and most of all the quality of the designs they stock.
Each boutique is an official stockist of each brand they sell and prides themselves in catering for the luxury designer market. I can assure you that all the products we sell are genuine and can be traced back to the designer and/or manufacturer.
In any case, we offer free returns if you are unhappy with the product.
We hope you find this information useful and helps with your decision. In the meantime, please dont hesitate to contact us via email or phone if you need any further information or wish to place an order.
Have a lovely day!
Best regards,
All I have received are genuine. If you are not sure after receiving it, you can always return it for free.