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on 9/29/16After waiting 5 weeks, they said they shipped the hoodie I ordered but I never got it... hope you'll get yours!
We eventually got our order. As I am not in the usa we were unable to get any communication. I hope you do get your order.
Our order took a long time to arrive but it did eventually arrive. That and the fact that there is no communication from the company made me uncomfortable too. Hopefully yours gets to you at some point. If you're in the US, try to contact them at least. May get nowhere though.