I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.

FAA has been in business for 10+ years and has served millions of satisfied buyers during that time. Sitejabber only attracts negative reviews. Here are thousands of independent reviews from satisfied buyers on a different review site: https://www.trustpilot.com/review/www.fineartamerica.com