https://www.sitejabber.com/reviews/www.fineartamerica.com This site gives terrible reviews of FAA. Very rarely do I see FAA advertising. Why would you advertise on this site and not others? I am not giving a review but am definitely concerned with what \i see here.
Asked by Crystal L. on 2/7/2017
2 Answers
Cheryl G.12/6/2017
I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
FineArt A.2/8/2017
FAA has been in business for 10+ years and has served millions of satisfied buyers during that time. Sitejabber only attracts negative reviews. Here are thousands of independent reviews from satisfied buyers on a different review site: https://www.trustpilot.com/review/www.fineartamerica.com
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