I have requested a cancellation of an order and have not received any emails that indicate you got my request. Your responses to emails is terribly slow. I am also waiting for information on return of a dress but you keep asking for photos. I cannot upload any photos to your link. Please respond to this request for information. I want to cancel order 023910701322, and I need help with my return of one dress from Order 026336195394.

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I have requested a cancellation of an order and have not received any emails that indicate you got my request. Your responses to emails is terribly slow. I am also waiting for information on return of a dress but you keep asking for photos. I cannot upload any photos to your link. Please respond to this request for information. I want to cancel order 023910701322, and I need help with my return of one dress from Order 026336195394.

asked by Gail G. on 7/29/16

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Floryday F. [Floryday Rep] · Answer 1 · 2016-07-31T11:46Z

Floryday F. [Floryday Rep]

on 7/31/16

Hi Gail,

We checked it and our service team has already replied to your email. Would you pleas have a check? If you don't receive it, please recheck your spam box or junk folder.

Thank you for your time.

Floryday

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