Ordered and paid for a dress with them. After payment they gave me a reference number but I have not received any email confirmation or tracking information..?

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Ordered and paid for a dress with them. After payment they gave me a reference number but I have not received any email confirmation or tracking information..?

asked by Kirstie M. on 9/20/16

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Floryday F. [Floryday Rep] · Answer 1 · 2016-09-20T10:33Z

Floryday F. [Floryday Rep]

on 9/20/16

Hi Kirstie,

Thank you for your question. Normally the confirmation email and shipment notice will be sent to the email address you used to place the order after the order is confirmed. Would you please check it again or have a check with your spam box or junk folder?

Please send us an email to feedback@floryday.com with the reference number you got and we'll check it for you.

Floryday

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Ordered and paid for a dress with them. After payment they gave me a reference number but I have not received any email confirmation or tracking information..?

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