Floryday
Questions & Answers

Hank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" trustpilot+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Since we have several return warehouses, if we don't know your information, we cannot provide the correct information and the return form to you. Thank you for your time. Best regards, Floryday

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

Thank you for contacting. We sent your order status to your email, please check, as well as your spam box. Any question, please feel free to contact feedback@floryday.com

Thank you for contacting. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and check the status for you. Thank you for your time. Best regards, Floryday

Thank you for contacting us. The order will be sent out within 7 days from the day you place the order. Shipping time depends on the shipping method you choose. We have expedited shipping for 3-6 business days and 15-20 business days for standard shipping depends on which country are you from. Please contact us via feedback@floryday.com if you need any further assistance.

Thank you for contacting. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Floryday

Thank you for contacting. Would you please send your order number to feedback@floryday.com, we can check the information for you. Please contact us if you need any further assistance.

Thank you for visiting our website. Please know that we have our own size chart. As you know, size chart differs in different countries and as our dresses are shipped worldwide, our size chart will make things more convenient for our customers. Each dress has its size chart and the dimensions of each size are stated under the size chart. You can refer to it and choose your size. You may check the measuring guide via the link http://www.floryday.com/measuring-guide.html to get professional measuring. You may also provide the ID or the link of the item you like and your measurement via http://www.floryday.com/en/about/email.php, so our pre-sale customer service can help you double check with our dressmaker. Please contact us if you need any further assistance.

Hi Ernestine B, Is there anything we can do for you? We are always at your service. Please contact us via feedback@floryday.com if you need any further assistance. Hi Kay L, Thank you for visiting our website. Please know that we have our own size chart. As you know, size chart differs in different countries and as our dresses are shipped worldwide, our size chart will make things more convenient for our customers. Each dress has its size chart and the dimensions of each size are stated under the size chart. You can refer to it and choose your size. You may check the measuring guide via the link http://www.floryday.com/measuring-guide.html to get professional measuring. You may also provide the ID or the link of the item you like and your measurement via http://www.floryday.com/en/about/email.php, so our pre-sale customer service can help you double check with our dressmaker. Please contact us if you need any further assistance.

Thank you for contacting. Please be assured that our products are made with high quality. We have our own factories and all the items will go through a series of strict production and inspection. Any problems, you can contact us via feedback@floryday.com, we will reply to you within 24 hours. Nice day!