Hank you for your sharing.

Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us.

Would you please tell us your order number? Or you may also send us emails to our feedback@floryday.com with the title "" trustpilot+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you.

Since we have several return warehouses, if we don't know your information, we cannot provide the correct information and the return form to you.

Thank you for your time.

Best regards,
Floryday