Fernsnpetal is having worst customer care service, is this true?

Question

Brijoe T. · Accepted Answer

I don't think so. Once you try their service, you can decide for yourselves! I haven't been disappointed once!

Pia A. · Answer

My multiple experiences believe it is NOT true. Not only they call you internationally on request, their associates work 24/7. I have found them very helpful including refunding me when the payment went through twice in error.

Arit D. · Answer

My experience has been better including cancellations and refund in orders and also availing offers. It sometimes is tidious but not the worse its fair enough.

Anshika B. · Answer

No not at all. They serve u well. They help u in every possible way. Else depends on.one's own perception amd behaviour.

Garima S. · Answer

It's a waste to call them, nothing gets rectified.

Don't deliver on said date
Don't know why the hell there is option to choose delivery date than, if they are not responsible for meeting the dates.

Nidheesh K. · Answer

Worst ever experience I had in online shopping
(order No. 9116807)

S G. · Answer

Yes. Undoubtedly. Same happened with me too. No response for complaints

FernsNPetals -. · Answer

Dear Richa, We appreciate your sharing your concern with us. We want you to know that we always strive hard to not only meet but exceed the expectations of our customers. Please give us a chance to serve you. We promise we will not let you down. Flowerly yours, Team Ferns N Petals

Joanie B. · Answer

Yes. It's terrible. Avoid as much as you can.

Ferns N Petals (FNP)
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