Ferns N Petals (FNP) Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Ferns N Petals (FNP) staff and previous consumers.

27 questions answered
0% answered in 1 day
Question:

Hi, i have seen many(almost 98%) bad reviews for fnp. i am afraid if i my order will be delivered correctly. order -2832145.

Answer:

Don't order with them. They will take your money and then ignore you and give you all stories of why it couldn't be delivered. Rather go to another website. They are also handing out 20% discount vouchers for reviews, so all of these 5 start reviews cannot be trusted at all!

By Joanie B.
See more answers (10)
Question:

Is it secured by online payment?

Answer:

Dear Kakkarla, We would like to assure you that our customer's details are secured. You can make the online payment without being worried. Flowerly yours, Team Ferns N Petals

By FernsNPetals -.,
See more answers (2)
Question:

Hi, with all the reviews i am very reluctant to use your services, plus while making the payment it got declined for some reason and now i am getting continues emails of a link to pay the bill.. in 15 mins recived 9 emails. is it a real service or fruad?????

Answer:

I can't say if they are fraud or not, but their service is terrible. Only 2/4 of my orders were delivered. Their customer service is non-existent. Just ignore the emails and mark it as spam. Don't order with them. Avoid!

By Joanie B.
See more answers (2)
Question:

Fernsnpetal is having worst customer care service, is this true?

Answer:

Dear Richa, We appreciate your sharing your concern with us. We want you to know that we always strive hard to not only meet but exceed the expectations of our customers. Please give us a chance to serve you. We promise we will not let you down. Flowerly yours, Team Ferns N Petals

By FernsNPetals -.,
See more answers (9)
Question:

I have ordered a personalized cushion from ferns & petals...& after reading all bad comments i am afraid. my order number is 8595667.

Answer:

Dear Sonali, We would like you to know that your order has been delivered. Flowerly yours, Team Ferns N Petals

By FernsNPetals -.,
See more answers (4)
Question:

I want to deliver a birthday cake and gift to my brother in punjab india but wanted to know if you guys deliver in time and the correct items

Answer:

Yes this is a good site. You can trust it! Just choose your gift and write the correct address!

By Arsh S.
See more answers (4)
Question:

Can i send something to india ,as i am in uk

Answer:

Dear Rimpi, We would like you to know that you can place an order to be sent to India. Further, we would request you to visit our website www.fnp.com to place an order. Flowerly yours, Team Ferns N Petals

By FernsNPetals -.,
See more answers (3)
Question:

What is the meaning of next day delivery in your online website?

Answer:

Dear Himani, We would like you to know that Next Day Delivery is a mode of delivery. You need to place an order one day prior to the date of delivery for the products which comes under the category of next day delivery. Flowerly yours, Team Ferns N Petals

By FernsNPetals -.,
See more answers (3)
Question:

Can i order before 15days to deliver on someone's birthday and also i want my personal gift to be deliver by your peopl with cake is that possible

Answer:

We would request you to share your contact number on support@fnp.com so that we can get in touch with you to assist you better.

By FernsNPetals -.,
See more answers (2)
Question:

Answer:

Dear Jagriti, We would like you to know that you can place an order on our website www.fnp.com for Rakhi to be delivered anywhere in India. Flowerly yours, Team Ferns N Petals

By FernsNPetals -.,
See more answers (2)

Can’t see your question? Ask to get answers from the Ferns N Petals (FNP) staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Ferns N Petals (FNP)?
Post Review