Here’s what consumers have asked with answers from FonePaw staff and previous consumers.
Not a scam. Have contacted this company by email. It took them a while to get back to me, but luckily my problem was resolved.
Horrible, deceptive, thieving customer service. They do get back to you, slowly over several days or a week or more. I could only ever email with the same lying person. DON'T USE FONEPAW!