FootballTicketNet Questions & Answers

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Here’s what consumers have asked with answers from FootballTicketNet staff and previous consumers.

53 questions answered
8% answered in 1 day
Question:

Answer:

Hi, Wolfgang, thanks for your question. Our tickets are always sent on time for the match, 2-1 days prior to the match date and only in the city where the match takes place. Currently, not promo code or discount voucher is available.

By Clovis D.,
Question:

I want to go to a tottenham hotspur match in march. will i be able to get the tickets delivered to my home address in the usa?

Answer:

Hi Rob, thanks for your question. Tickets are always sent 2-1 days prior to the match date and only in the city where the match takes place (paper tickets). For some other teams we have also an e-tickets option, but those are also being delivered few days prior to the match date.

By Clovis D.,
Question:

Thanks, and which number should i call in case i need something?

Answer:

You can see all our phone #'s in the top of our home page - http://www.footballticketnet.com

By Clovis D.,
Question:

Thank you so much. and when will i get to know my seat number and stuff? because if by mistake i have got the wrong area or something, i won't have time to tell you'll or get replacements

Answer:

There is no guarantee for specific seat/row/block but for the category description available on the site and the seating plan supporting it. The seat/row/block numbers will be known on the delivery only and in case of any problem you just have to contact us, we are available 7 days a week.

By Clovis D.,
Question:

So... we don't have to print any tickets right? i'm going for chelsea vs west ham

Answer:

Hello - For this match - no printing is needed. The tickets are "paper tickets", not e-tickets.

By Clovis D.,
Question:

What is the best way to get tickets for the fa cup final? i'm travelling into london for overseas and staying at a nearby hotel.

Answer:

Hello Paul, thank you for your question. Tickets to the FA Cup final are delivered 2-1 days prior to the match to an address you will provide (hotel / apartment) in London when you purchase the tickets with us. Here is the link for the tickets in our site -> http://bit.ly/1OgQ3dE

By Clovis D.,
Question:

I still havent got my tickets for saturday, someone please help :( :(

Answer:

Hello - Thank you for your question. Tickets are always being delivered 2-1 days prior to the match date so you shouldn't have gotten the tickets until now. You will get the tickets Thursday/Friday. If you have any more questions please contact our customer service team by mail or phone - as published in our site.

By Clovis D.,
Question:

Waiting for a ticket, no email yet letting me know how i will get my ticket, one day to go. i am getting worried.

Answer:

Hi Gary - We saw you got you tickets -Enjoy the match! You can always contact us directly by mail or phone

By Clovis D.,
Question:

I made a purchase of 2 platinum tickets to the real madrid vs sevilla game on the 20th of march i will be arriving to madrid in the morning of the same day coming from paris i will stay at paris in a hotel the 18th and 19th should i put my shipping address as the one in paris or the one in madrid

Answer:

Hi - your Madrid hotel address

By Clovis D.,
Question:

Do you need a membership card in order to get in the stadium? example the emirates stadium

Answer:

Football Ticket Net suppliers will provide you the member card - you just need to give it back to them at the end of the match.

By curtis d.

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