Forward2Me

Hard to find a trusted service provider these days. Especially when your goods include lithium batteries. They are the one, very helpful, upfront, reliable, responded my queries in timely manner, and I got my item imported from UK, delivered to my place without any issue.

An error in the size of a package was preventing it from being sent. Had to contact customer services late Friday night. Email was answered almost immediately by Julie who had the problem solved and the package on it's way again within a few hours. Excellent service. Thank you Julie.

Julie was able to professionally and quickly resolve my issues at my USA address by providing an detailed and easy to understand explanation. Highly recommend forward2me and their superb customer service!

I had to sort out some customs documents for a recently shipped package with Forward2me. Thanks to Aimee from UK warehouse, everything was made possible. She did not hesitate to make the necessary amendment that needed to be made. She stayed available and proceeded with the requests until everything was in order. The package cleared customs and finally delivered successfully. I do appreciate the extra mile effort provided during the whole packaging and shipping process by Forward2me company.

At first I was not sure what to expect with a service like this, but am very pleased overall with the ease of use and care with which I can have overseas packages delivered in a timely fashion to the United States. Thank you!

It's satisfying when the team actively monitors the customer's shipment to ensure the seamless delivery of value-added services.

I would like to suggest more shipping discount campaigns.

Thank you, forward2me.com!

Joyce and the team at the Wilmington warehouse were amazing! Great support, fast processing, and my package arrived in perfect condition. Highly recommend forward2me for reliable service. Thanks, Joyce!

I have used a number of package forwarding services and Forward2Me is by far the best. They are really efficient and organised, and any package without issues is forwarded very quickly. If there are issues, from either end, they resolve them quickly and with great communication. You always know what is happening and why. Any time I have had questions (which has been a few times lately) their communication is clear and they are very helpful. They have helped me manage a few tricky forwarding issues for which I am very grateful. I could not recommend Forward2Me more highly and will not use any other forwarding service.

Forward2Me is an excellent service. There was seamless communication, my goods were repacked for the trip from UK to Australia and everything arrived intact and very quick.
I would highly recommend this company based on my experience. Special mention to Honey for their prompt emails and fabulous service.

I had an incredible experience with Forward2Me, thanks to Regilyn, who went above and beyond to help us with a very tricky situation. We had mistakenly sent a package to an outdated MyUS address, and after being told by MyUS that nothing could be done, we almost gave up. After days of searching, we found Forward2Me and connected with Regilyn, who not only found our package but also helped us set up an account and arranged the shipment back to us.

Her dedication, resourcefulness, and quick action are genuinely impressive. I've never encountered customer service like this, where a representative took such swift and effective steps to resolve an issue. Regilyn deserves the highest praise, and Forward2Me is lucky to have someone who truly sets a new standard for customer service.

Thank you, Regilyn, for saving the day!

From my email encounters with Regilyn, I have seen that she is a person who not only values her job and owns her responsibilities, but she also values the concerns and emotions of another person. I cannot begin to express my gratitude to her for going over and above her daily job to help me resolve MY mistake. Thank you for taking the time to see this to its resolution. I am forever grateful. And even more grateful to know there are still beautiful people like you in this world. Thank you again!

I'm really impressed with how quickly I received my parcel. I hesitated to use their service at first, but everything went very well, and I got my package on time. I would highly recommend everyone to use this service without a doubt.

They sometimes do take a little time to get back to your message, but overall the service is amazing, once they get to you, they work very fast and respond very quickly, they are very kind and helpful. I will for sure be using this site again

Forward2me has been a great discovery. I've spent more than a year trying to buy this UK product (a particular brand of hand sanitizing gel, impossible to find in other countries) and nobody would send it to me in Italy.
Customer service has been so helpful and answered all my questions. The shipping was so quick and the packaging was perfect. I will definitely use this service in the future.

I've been working with Forward2Me since 2012 and they've done a wonderful job so far. And recently as I've been acquainted with Joyce at their helpdesk I noticed that they've improved even more. Joyce is always kind and polite doing her best immediately and promptly. Thank you Joyce, thank you Forward2Me guys. Cheers...

My package arrived speedily and all my questions were answered within 24 hours. The website for me was confusing but with excellent and friendly customer service all went well and I love this service.

They responded back with any questions i had quick and I'm very happy with the service I have received they haven't let me down yet. They also worked with me with the shipping price because I have a lot packages coming to me also I am very satisfied even though they probably hate me with all my questions and bugging them laugh out loud

I had an amazing experience with Nica from customer support. From the start, Nica was beneficial and attentive to my needs. She guided me through the entire process and ensured that all my inquiries were addressed promptly and effectively. I truly appreciate her dedication and support in resolving my issue.

Thank you, Nica, for your outstanding service! I highly recommend her and the team to anyone needing assistance.

Nice 30 days of storage free of charge
Vast choice of shipping options
Amazing help desk: I need to thank Jane who recently solved quickly and effectively an issue

This process was my first experience with having something purchased outside the US sent to me and it was an exceptional one. Honey was very informative and helpful throughout and gave me some of the best customer service I have ever had.
I can say for certainty that not only will I definitely us it again with any future purchases I will also highly recommend this service to anyone who asks.

I've been communicating with Joyce through email for a while now and anytime I have a question she is very helpful, kind, and is able to provide clear answers. I really have appreciated help with using forward2me.

The support of F2M can't be better. I had so many questions and all of them were answered. Thank you so so much. My package arrived savely and I'm so happy to hold them in my hands, after a return from UPS. So I never would choose UPS again. But with dpd or dhl everything is fine.

Thanks for all your help and Information.

The repacking was done well, the box was not oversized. Worked really well. The whole process was very fast.

The only critique is maybe offer some more breakdown information on the international addresses. Sometimes I am not sure if a piece of information is a county, district, prefecture. So far I've been able to get it right in businesses shipping forms, but it does cause some uncertainties.