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Here’s what consumers have asked with answers from FragranceNet staff and previous consumers.
Because they have terrible customer service. They don't even know how to spell customer service. Save yourself the headache. Don't buy anything from them period. Go to a reputable Department store and that way you know that you will receive the real fragrance and not some fake toilette water.
Their prices are prob so low due to fact they buy it in bulk like Costco For example. At Costco a larger 3.4 oz bottle of original Burberry is $42-not bad and at mall it's still $70/$80. I buy BVLGARI AQVA 3.4 plz from mall and it's $80 plus and fragrance net half that and sometimes they had a larger bottle than ones mall sell that's 3.4 and I got it for $54. I was curious at first so looking dumb embarrassed lol whatever u wanna call it I actually took bottle I bought into Dillard's and told them I got it from fragrance net and wanted to compare it and the people at the counter working confirmed it was the exact same and box. I'm happy until I can prove otherwise. Hope that helps.
This place should be avoided, there are many, many, many reviews of people receiving fakes. Mine was so gross that I couldn't even use it. They must hire bot farms to post good reviews. I tried to post my experience on their website and it wasn't posted. I can't get a refund even through PayPal so I am going to blast them so no one else has to be out 200 dollars with this scam of a company.
