Freelancer
Questions & Answers

Hi, Freelancer.com is asking about "credit card" details. Is this safe?

Asked by nin j. on 2/29/2016

19 Answers
Meg M.3/1/2016

I would advise you against giving your credit card details. Freelancer is prone to setting up automatic recurring charges without giving you a clear heads up and lots of users have complained of getting automatically deducted for awarded projects even if you haven't been paid for the project yet. Their customer service is shady as heck too.
Shannon W.3/1/2016

Agree, do not use credit card details - freelancer is a terrible organisation when it comes to finances - they just debit your card at will, no warning, no opportunity to review the transaction, no notification of the charge - you just find out once you get your bank statement.
Be very, very wary of this company - not saying their dodgy, BUT they are very devious when it comes to transactions.
I think their motto is - "debit any time, just don't tell them and they wont complain"
Rory B.3/1/2016

Definitely not. Don't let them have these. If you bid for a $5000 job and are awarded it these scumbags immediately take $500 from you. My experience is typical. I was awarded a job worth about $700. They immediately took $70. Two days later my so called employer more or less sacked me for spurious reasons. This left me $70 out of pocket. I really complained to Paypal and through their action I got my money back. I told Paypal that what is being done is legalized robbery. I am sure they have had other instances of this scam using their facilities.
Mike A.3/1/2016

DO NOT DO IT. STAY AWAY FROM THAT SITE!
bella J.3/4/2016

No It's Not Safe They are cheater My 2 Client Have Lost Their Money.
jan m.3/1/2016

DO NOT use freelancer.com or ESCROW.COM which they now own. I have a lawsuit coming to them in a few months. This is a very devious org. Go check ripoffreport.com too. This company has a crook at the top and he is slick and devious. Stay AWAY. Try guru or upwork. You do not need the heartache.
Emma G.3/1/2016

No way! Don't give them credit card details, they will steal your money! They did this to me... and so many other people by the look of it. Try upwork.com, they are a site that is similar to freelancer, without the scamming!
Landon G.3/1/2016

Don't give them you're info at all. Don't even use the site. They will automatically set you up for a membership (9.99 a month) and then when you go in to try to remove it, it won't. I opted out of it six times and am still getting charged for it. They won't respond to your emails either when you ask about it.
cagatay t.3/1/2016

Givin your credit card details? Don't even use this website! I have registered with my paypal account for a free membership and they switched me to paid membership without a notification or asking. I wasn't even aware that i have been being charged. One night i was checking my paypal account and i realised that i have been paying them 10 usd for 3 months. Then i quickly write them and paypal. Paypal refunded me in like 3 hours or so and freelancer customer service sent me an email the day after. In the mail they were basically scolding me for contacting paypal. After i got my money back i deleted my account and after a week or so i received an other mail from freelancer customer service saying that they couldn't help me because my account was deleted. This indicates that their customer service is clueless.
Kenneth O.6/29/2020

It has been my experience that Freelancer.com is not a fraudulent site and their credit card request is actually very secure. I have had no issues with their payment processing services.

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