FXGiants Questions & Answers

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Here’s what consumers have asked with answers from FXGiants staff and previous consumers.

15 questions answered
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Question:

Answer:

Not really, I don't think so. First of all, you need to trade on a demo account with this broker, especially if you see this company for the first time. That will save you from unnecessary money spendings in case this broker won't fit you.

By Tshepo O.
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Question:

What are the characteristics of the platform that made you join it?

Answer:

I'd say these characteristics involve low spreads on the ECN account! I also like the low leverage and the platform design but major part is the possibility to trade low spreads

By Tyler M.
Question:

What do i stand to gain by owning an live account instead of the stp/ecn type?

Answer:

Live accounts have instant execution which includes the use of requotes, while STP/ECN accounts have market execution without requotes. In addition, there is a difference in spreads due to the different liquidity provider. There are 3 advantages to using live accs: 1- Brokers can give fixed spreads, making costs more predictable (and also smaller) for the trader. 2- Commissions/fees for trading also more advantageous. 3- The broker has greater flexibility in offering additional features like bonuses, promotions, and leverage options. You can see all of this in effect: STP/ECN have only 1:200 leverage, while live have up to 1:1000. Commissions/spreads also lower, and there are also no bonuses on STP/ECN account types so...

By Jeremy C.
Question:

Is order execution on this platform really of a lightning speed?

Answer:

Yes, this broker provides access to several trading accounts, some of them has STP/ECN order execution which is considered to be fast. So, I have no troubles with it.

By Landen S.
Question:

How do i get the vps hosting on the platform?

Answer:

The hosting service is provided for free so long as you meet the criteria of having an account minimum of five thousand dollars... or its equivalent. If you do not have that, then you would have to contact the broker to request for it and cover the minimum fee.

By Ivan V.
Question:

Answer:

I think there are no hidden fees, you can choose accounts with or without commission, depending on the type of strategy you will trade on.

By Sarad m.
Question:

Are you satisfied with the payment methods available for funding and withdrawals on fxgiants' platform?

Answer:

Pretty much, yeah... Payment solutions have become so effective, and I think it is because there is a lot of competition in that business. So, 99 percent of the time, you won't encounter any troubles.

By Jorge R.
Question:

Why would i need a private server from fxgiant? can you explain?

Answer:

Well, as a retail trader, you probably wouldn't need one if you don't use trading robots. Maybe I am wrong, but from what I have seen around, usually, people who trade with EAs look for VPS. The main benefit of using a VPS is improved speed of execution of your trades. When trading with robots, you are engaged in high-frequency trading and you need lightning-fast execution speed and low latency. When you trade manually you place a relatively small amount of trades, and even if a slippage occurs it is insignificant. However, when you place a high number of trades, the slippages add up, so it is no longer an insignificant amount, and that's where VPS trading comes in helpful.

By Xavier F.
Question:

What is the no deposit promotion really about?

Answer:

Sorry friend, I'm not good with bonuses. But I know that this broker has a wide collection of different perks. Among them are no deposit bonuses. Usually bonuses are given depending on how much money you deposit on your trading account. But this bonus works differently. To get these bonuses you don't need to deposit money into your account. It is enough to verify your e-mail and phone number. For this each client receives these bonuses. In general, I recommend to fully verify your account even regardless of bonuses. And with them it is even more pleasant. This way broker compensates for the time you spend on verification. I am sure it is quite fair.

By Kieran D.
Question:

What account type is more preferable for you on this platform? why?

Answer:

I personally like STP/ECN Zero Spread account. It has $3,75 for opening a position per side, might seem a little bit too much but if you don't trade frequently and trade big bucks, it is absolutely and utterly normal and pretty low even. Because as the name suggests, it literally has a zero spread.

By Diego R.

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