IF YOUR READING THIS YOU HAVE PROBABLY BEEN RIPPED OFF LIKE I WAS
If not dont make the same mistake, im still waiting for a refund for cod modern warfare ordered in october, plenty of promises but refund never arrives, lost cheques, lost details, short staffed, even the snow was to blame, what a farce, trading standards informed, also isis, and consumer direct, please do the same, they will close the site soon due to the vast number of complaints, I LAST PHONED TODAY 24-02 10 TO ASK FOR MY REFUND, WHEN I SAID I COULD COME AND COLLECT MY 119.98 SHE SAID I WAS THREATNING HER AND HUNG UP

asked by paul d. on 2/26/10

3 Answers
Thumbnail of user lisah2

I have unfortunately and 5 weeks later no game - no response to 4 emails and tel no constantly engaged!

Helpful  (0)
Thumbnail of user jeanh1

Can anyone tell me how to go about getting my money back through legal channels.
As i dont seem to be getting anywhere with this company.
As anyone ever received the goods ordered or been refunded their money.

Worried pensioner site owes me 145.00 which i cant afford to lose. The headphones where a present for
My grandson.

J. h.

Helpful  (0)
Thumbnail of user peterg

Sorry for the problems you have encountered.

I too had problems with Gamesbasement after having spent £120 on Modern Warfare 2 Prestige Edition I was promised that on numerous occassions that it was being sent and then one day they advised that they did not know when they were going to receive the game.

Fortunetly they did refund my money just before Christmas but this was only after I complained to Trading Standards and emailed the director of the company direct Michael@Gamesbasement.co.uk

I also suggest you look up a company called weeerecyclemobiles.com as they seem to be part of Gamesbasement as Michael seems to run this company also.

I hope you manage to get things sorted

Good Luck

Helpful  (0)

Add your answer

I am affiliated with this business
I have no affiliation with this business

Ask a question

Get answers from the Games Basement staff and other customers.

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Games Basement?
Post Review