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Ganbino has a rating of 3.9 stars from 94 reviews, indicating that most customers are generally satisfied with their purchases. Ganbino ranks 124th among Home Shopping sites.
Absolutely fantastic. The personalized baby blanket was beautiful. Our Great Niece loves it. So happy with my order! Arrived within the time stated. Looks exactly how it does in the picture and the quality is amazing
I see another reviewer said he ordered something that showed in stock only for them to cancel the order. I placed an order a week ago then began to wait. And wait. Multiple attempts to contact them by phone or by the chat box on their page went unanswered. When I finally do get a reply from the chat box they say I will receive notification within 24 hours. Didn't happen. Finally I try the only means of contacting them I haven't tried. Email. Finally a reply. They are sold out. It takes a week to tell me that? I should have stuck to Amazon. I would have paid a little more but I would have had my product overnight with free shipping. Horrible customer service. Don't order here unless you like throwing away your money.
I see another reviewer said he ordered something that showed in stock only for them to cancel the order. I placed an order a week ago then began to wait. And wait. Multiple attempts to contact them by phone or by the chat box on their page went unanswered. When I finally do get a reply from the chat box they say I will receive notification within 24 hours. Didn't happen. Finally I try the only means of contacting them I haven't tried. Email. Finally a reply. They are sold out. It takes a week to tell me that? I should have stuck to Amazon. I would have paid a little more but I would have had my product overnight with free shipping. Horrible customer service. Don't order here unless you like throwing away your money.
Tip for consumers:
Save your money and your time. Don't buy here.
Products used:
Ordered different product from Amazon
Date of experience: July 19, 2022
Be very careful! This site has common and specific items for sale. You place your order and within 24 hours they "refund" (never a charge OR credit on your card) Check the BBB their reviews are legit as opposed to the ones posted here. Be extra cautious, as they capture personal information when you "order". I hate scammers!
Products used:
Attempted to purchase item.. never shipped but captured personal information. Scam
Date of experience: July 26, 2022
I entered my credit card info into the site like an idiot and then realized that the company doesn't really exist, fake address, non working phone number. This morning about $1000 of charges appeared on our credit card for Nike and an other site. Ganbino is a scam. Do not trust them.
Tip for consumers:
DO NOT USE THIS SITE!
Products used:
I tried to buy
Warhammer 40K Know No Fear Starter Set
Date of experience: August 9, 2022
They cancelled my order as I waited for my item over a month without not able to contact them. After a bad review, someone from this fake business would go on this website and make a 5 stars review to pull the site up to 4 stars. I looked up the address they listed on their website on google street view. It's a tiny $#*! house included in the picture. The company charged my credit card also not from Florida, but from California under a merchant name Gannett
Tip for consumers:
Look up the address they listed on their website on Google Street View.
Products used:
Digital Air Fry
Date of experience: July 27, 2022
I ordered an item not once but twice and got refunded both times. Be careful and don't fall for it like me. I am now constantly checking my account to be sure a charge does not come through that should not.
Tip for consumers:
DO NOT USE IT
Products used:
I attempted to buy a velociraptor from Jurassic park
Date of experience: August 16, 2022
Absolutely fantastic. The personalized baby blanket was beautiful. Our Great Niece loves it. So happy with my order! Arrived within the time stated. Looks exactly how it does in the picture and the quality is amazing
Date of experience: December 14, 2022
This was great experience but they said they were going to call about shipping and tracking and I had to call. Plus you guys should value the customers that buy and give them a special offer for repeat buyers.
Date of experience: August 25, 2022
I ordered "Pylex ******* Sliding Gate Kit", order #*******.
Order was canceled the next day without explanation.
Price was 40% below everybody else which should have been a red flag.
It looks like they are just collecting credit card numbers.
Do not order from this website, it is not legit.
Tip for consumers:
Do not order from this website.
Products used:
None.
Date of experience: June 30, 2022
If I could give Ganbino zero stars I would. Ordered a gift set from them because they were $100.00 cheaper than anyone else online and never got shipping confirmation never got the product. Emailed their support 4 times asking for shipping/tracking info and got snotty sassy replies back via email from them each time saying they would send an email confirmation the next day and ship the next day, but they never did. My credit card was never charged either, but now I'll have to block their company and/or watch for the charge to reverse it. Trust me, their prices and offers are too good to be true. Everyone on BBB is saying pretty much the same thing.
Tip for consumers:
it's a scam
Products used:
none, they never shipped, it's a scam
Date of experience: November 3, 2022
Completely fake website designed to steal your credit card info. There are no products, it doesn't even have a real billing system. You just put in your information and they take your credit card info and try to rack up purchases before it gets cancelled. You won't get an order number or confirmation email because it doesn't exist. Every review about this site is fake and from people with no associated friends and one or two reviews (if there are two, the other review is a fake website also. Check out Vilejo.com for example)
Tip for consumers:
Stay FAR away
Date of experience: December 27, 2022
I purchased an item and then I was informed the item was not available.
They cancelled the order and provided a refund.
I used a virtual single use card number for the purchase, which has now been used for fraudulent purchases on my account.
This merchant is the only place I used the virtual account number.
Date of experience: October 18, 2022
Supposedly an e-commerce business but the address is for a plumber in Florida? Scam. It was the only vendor offering the item I wanted, but at some point after I entered a second credit card I realized what was happening and looked closer at the site. Then searched for "ganbino scam" and it took me here to all these other helpful reviews.
Had to cancel both cards, what a hassle.
Tip for consumers:
scam! do not use
Products used:
no product ever arrived
Date of experience: January 26, 2023
I was so impressed with the service I got that I felt compelled to write a review. I really liked this SITE, Highly recommend it! They deliver the products on time and exactly what i want. My experience was good with them.
Date of experience: February 12, 2022
Every products arrived well and safe, thanks! Super fast shipping. Great items and great prices. I just got my package delivered on time. It was delivered by shipping and I had a tracking number and was able to see all movements of my package. Omg am enjoying this all brand new and I also have a warranty to the system
Date of experience: September 10, 2022
Super product, great communication, and quick delivery. What else is there to say except 'Fabulous'! Efficient, lovely craft work on christening items, fully recommend, service excellent. Very pleased with our purchase, thank you.
Date of experience: October 17, 2022
Ordered 2 items that we could only find on this site and they cancelled the order and refunded my card the next day saying they were out of stock. I checked the site the next day and the same items were showing in stock so I ordered them again. And again they cancelled them saying that they were out of stock. They refunded my card both times, but they are still showing things in stock that are not, or they just don't know how to run a business. Either way, I would suggest taking your busniness elsewhere as this looks like a scam, or at least run by incompetent people!
Tip for consumers:
Scam site - shows inventory then cancels your order the next day. They did that with our order TWICE!!!
Date of experience: July 1, 2022
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Products used:
Sneakers clothes .tvs samsung .tablet comluters. Toyota cars.
Date of experience: July 25, 2023
I found that Ganbino were great to deal with and quick to respond to enquirers after the sale. With the discount applied I could not get the item cheaper including local shops. Very quick postage to the door & secure packaging. Cheers!
Date of experience: July 3, 2022
It was simple and easy. Shipped fast. Great online store to buy all of your needs. I am always pleased with my purchases which is why I keep coming back everyday to see what's new!
Date of experience: July 25, 2022
You guys are absolutely AMAZING! Fast delivery... well pack so no damages and very honest. I'll be buying more horse models from you in the future. Sending big Thank You.
Date of experience: October 22, 2022
Was extremely simple to order completely online without numerous phone calls etc this time. Took me about 30 minutes total to complete the necessary steps to completion.
Date of experience: June 29, 2022
Came in perfect condition and arrived sooner than expected. Thank you so much! I will definitely be using your services again. Lovely product well presented and well priced I would recommend.
Date of experience: August 4, 2022
Their On time delivery is a charm and the customer service representatives are really polite and helpful to an extent in order to provide resolutions.
Date of experience: April 21, 2022
It was a very wonderful, stress free experience with them! I was able to get what i wanted with affordable payments so I could put the biggest smiles on my grandsons faces! Thank you
Date of experience: November 10, 2022
This arrived quickly, and it was exactly what I expected. Product arrived super quick and nicely packaged. No reservations about using again whatsoever! A+
Date of experience: June 24, 2022
