• Ganbino

Ganbino

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Overview

Ganbino has a rating of 3.9 stars from 94 reviews, indicating that most customers are generally satisfied with their purchases. Ganbino ranks 130th among Home Shopping sites.

  • Service
    78
  • Value
    75
  • Shipping
    71
  • Returns
    69
  • Quality
    66
1
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How would you rate Ganbino?
Top Positive Review

“Absolutely fantastic.”

Charlie B.
12/15/22

Absolutely fantastic. The personalized baby blanket was beautiful. Our Great Niece loves it. So happy with my order! Arrived within the time stated. Looks exactly how it does in the picture and the quality is amazing

Top Critical Review

“Scam site buyer beware”

Robert S.
7/19/22

I see another reviewer said he ordered something that showed in stock only for them to cancel the order. I placed an order a week ago then began to wait. And wait. Multiple attempts to contact them by phone or by the chat box on their page went unanswered. When I finally do get a reply from the chat box they say I will receive notification within 24 hours. Didn't happen. Finally I try the only means of contacting them I haven't tried. Email. Finally a reply. They are sold out. It takes a week to tell me that? I should have stuck to Amazon. I would have paid a little more but I would have had my product overnight with free shipping. Horrible customer service. Don't order here unless you like throwing away your money.

Reviews (94)

Rating

Timeframe

Other

Thumbnail of user roberts7228
1 review
12 helpful votes
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July 19th, 2022
Verified purchase

I see another reviewer said he ordered something that showed in stock only for them to cancel the order. I placed an order a week ago then began to wait. And wait. Multiple attempts to contact them by phone or by the chat box on their page went unanswered. When I finally do get a reply from the chat box they say I will receive notification within 24 hours. Didn't happen. Finally I try the only means of contacting them I haven't tried. Email. Finally a reply. They are sold out. It takes a week to tell me that? I should have stuck to Amazon. I would have paid a little more but I would have had my product overnight with free shipping. Horrible customer service. Don't order here unless you like throwing away your money.

Tip for consumers:
Save your money and your time. Don't buy here.

Products used:
Ordered different product from Amazon

Service
Value
Shipping
Thumbnail of user kristib229
1 review
20 helpful votes
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July 26th, 2022
Verified purchase

Be very careful! This site has common and specific items for sale. You place your order and within 24 hours they "refund" (never a charge OR credit on your card) Check the BBB their reviews are legit as opposed to the ones posted here. Be extra cautious, as they capture personal information when you "order". I hate scammers!

Products used:
Attempted to purchase item.. never shipped but captured personal information. Scam

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Value
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Thumbnail of user erikh400
1 review
22 helpful votes
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August 9th, 2022

I entered my credit card info into the site like an idiot and then realized that the company doesn't really exist, fake address, non working phone number. This morning about $1000 of charges appeared on our credit card for Nike and an other site. Ganbino is a scam. Do not trust them.

Tip for consumers:
DO NOT USE THIS SITE!

Products used:
I tried to buy
Warhammer 40K Know No Fear Starter Set

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Value
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Thumbnail of user kevins2657
1 review
27 helpful votes
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July 27th, 2022

They cancelled my order as I waited for my item over a month without not able to contact them. After a bad review, someone from this fake business would go on this website and make a 5 stars review to pull the site up to 4 stars. I looked up the address they listed on their website on google street view. It's a tiny $#*! house included in the picture. The company charged my credit card also not from Florida, but from California under a merchant name Gannett

Tip for consumers:
Look up the address they listed on their website on Google Street View.

Products used:
Digital Air Fry

Service
Thumbnail of user alexist282
1 review
5 helpful votes
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August 16th, 2022

I ordered an item not once but twice and got refunded both times. Be careful and don't fall for it like me. I am now constantly checking my account to be sure a charge does not come through that should not.

Tip for consumers:
DO NOT USE IT

Products used:
I attempted to buy a velociraptor from Jurassic park

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Value
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Thumbnail of user charlieb551
1 review
1 helpful vote
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December 15th, 2022

Absolutely fantastic. The personalized baby blanket was beautiful. Our Great Niece loves it. So happy with my order! Arrived within the time stated. Looks exactly how it does in the picture and the quality is amazing

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Thumbnail of user rachelp750
4 reviews
2 helpful votes
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August 26th, 2022

This was great experience but they said they were going to call about shipping and tracking and I had to call. Plus you guys should value the customers that buy and give them a special offer for repeat buyers.

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Thumbnail of user dejvidz
1 review
10 helpful votes
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June 30th, 2022
Verified purchase

I ordered "Pylex ******* Sliding Gate Kit", order #*******.
Order was canceled the next day without explanation.
Price was 40% below everybody else which should have been a red flag.
It looks like they are just collecting credit card numbers.
Do not order from this website, it is not legit.

Tip for consumers:
Do not order from this website.

Products used:
None.

Thumbnail of user andys593
1 review
6 helpful votes
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November 3rd, 2022

If I could give Ganbino zero stars I would. Ordered a gift set from them because they were $100.00 cheaper than anyone else online and never got shipping confirmation never got the product. Emailed their support 4 times asking for shipping/tracking info and got snotty sassy replies back via email from them each time saying they would send an email confirmation the next day and ship the next day, but they never did. My credit card was never charged either, but now I'll have to block their company and/or watch for the charge to reverse it. Trust me, their prices and offers are too good to be true. Everyone on BBB is saying pretty much the same thing.

Tip for consumers:
it's a scam

Products used:
none, they never shipped, it's a scam

Service
Value
Shipping
Thumbnail of user jesseb705
2 reviews
9 helpful votes
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December 27th, 2022

Completely fake website designed to steal your credit card info. There are no products, it doesn't even have a real billing system. You just put in your information and they take your credit card info and try to rack up purchases before it gets cancelled. You won't get an order number or confirmation email because it doesn't exist. Every review about this site is fake and from people with no associated friends and one or two reviews (if there are two, the other review is a fake website also. Check out Vilejo.com for example)

Tip for consumers:
Stay FAR away

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Thumbnail of user kevinv285
2 reviews
2 helpful votes
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October 18th, 2022
Verified purchase

I purchased an item and then I was informed the item was not available.
They cancelled the order and provided a refund.
I used a virtual single use card number for the purchase, which has now been used for fraudulent purchases on my account.
This merchant is the only place I used the virtual account number.

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Value
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Thumbnail of user kristinap207
1 review
4 helpful votes
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January 26th, 2023

Supposedly an e-commerce business but the address is for a plumber in Florida? Scam. It was the only vendor offering the item I wanted, but at some point after I entered a second credit card I realized what was happening and looked closer at the site. Then searched for "ganbino scam" and it took me here to all these other helpful reviews.

Had to cancel both cards, what a hassle.

Tip for consumers:
scam! do not use

Products used:
no product ever arrived

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Value
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Thumbnail of user samanthaa333
1 review
1 helpful vote
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February 12th, 2022

I was so impressed with the service I got that I felt compelled to write a review. I really liked this SITE, Highly recommend it! They deliver the products on time and exactly what i want. My experience was good with them.

Thumbnail of user calvinp101
1 review
1 helpful vote
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September 11th, 2022

Every products arrived well and safe, thanks! Super fast shipping. Great items and great prices. I just got my package delivered on time. It was delivered by shipping and I had a tracking number and was able to see all movements of my package. Omg am enjoying this all brand new and I also have a warranty to the system

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Thumbnail of user rollynek1
2 reviews
12 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

Ordered a pressure canner, the next day got an email saying my order was refunded. No reason, no explanation and NO response from trying to get customer service. The payment is still in my bank account and has NOT in fact been refunded. Scammed! Do not order from them.

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Thumbnail of user sallt
1 review
1 helpful vote
  • Send Message
October 17th, 2022

Super product, great communication, and quick delivery. What else is there to say except 'Fabulous'! Efficient, lovely craft work on christening items, fully recommend, service excellent. Very pleased with our purchase, thank you.

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Thumbnail of user elvist23
1 review
0 helpful votes
  • Send Message
July 25th, 2023

Gambino.com the company iam Elvis Taylor.ja.aican born john gotti has taught me about family love its weird for an italian to have a black jamaican son gambino company.i do gambling gaming business sales distrubution business in jamaica gambino.com the company offers me greatest wealth and skills and support in jamaica and free training thanks gambino.co.than you thank you.to be a gambino member.Elvis taylor *******643

Products used:
Sneakers clothes .tvs samsung .tablet comluters. Toyota cars.

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Thumbnail of user michellef1725
2 reviews
1 helpful vote
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July 4th, 2022

I found that Ganbino were great to deal with and quick to respond to enquirers after the sale. With the discount applied I could not get the item cheaper including local shops. Very quick postage to the door & secure packaging. Cheers!

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Thumbnail of user benjamins447
2 reviews
2 helpful votes
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July 25th, 2022

It was simple and easy. Shipped fast. Great online store to buy all of your needs. I am always pleased with my purchases which is why I keep coming back everyday to see what's new!

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Thumbnail of user victork212
1 review
2 helpful votes
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October 22nd, 2022

You guys are absolutely AMAZING! Fast delivery... well pack so no damages and very honest. I'll be buying more horse models from you in the future. Sending big Thank You.

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Thumbnail of user sarahm3008
3 reviews
1 helpful vote
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June 29th, 2022

Was extremely simple to order completely online without numerous phone calls etc this time. Took me about 30 minutes total to complete the necessary steps to completion.

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Thumbnail of user edwardm1415
3 reviews
3 helpful votes
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August 6th, 2022

Came in perfect condition and arrived sooner than expected. Thank you so much! I will definitely be using your services again. Lovely product well presented and well priced I would recommend.

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Thumbnail of user jenniferb3679
1 review
1 helpful vote
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April 22nd, 2022

Their On time delivery is a charm and the customer service representatives are really polite and helpful to an extent in order to provide resolutions.

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Thumbnail of user johnnieh86
1 review
0 helpful votes
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November 11th, 2022

It was a very wonderful, stress free experience with them! I was able to get what i wanted with affordable payments so I could put the biggest smiles on my grandsons faces! Thank you

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Thumbnail of user jamesm6989
3 reviews
1 helpful vote
  • Send Message
June 26th, 2022

This arrived quickly, and it was exactly what I expected. Product arrived super quick and nicely packaged. No reservations about using again whatsoever! A+

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Company Representative

Thumbnail of user ronnieb193
Ronnie B.

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