Gazelle Questions & Answers

Here’s what consumers have asked with answers from Gazelle staff and previous consumers.

12 questions answered

25% answered in 1 day

Question:

What is your return policy and warranty policy?

Question:

Hello. if i send you a macbook pro without that charger, will that affect the offering price?

Question:

Do they provide the option of returning if the item quote was lowered in any case?

Question:

Do u guys sell any new phones or are they all used phones?

Question:

I am trying to cancel a transaction on gazelle. i no longer want to sell my computer. how can i cancel this transaction?

Question:

How long does it typically take to receive payment on selling a device?

Question:

What is gazelle's policy on battery condition? i can't find anything that states whether or not gazelle checks the condition of macbook batteries

Question:

Hi, i bought an iphone at&t, i have a question whether i am in conyract with at&t for buying the phone

Question:

How come gazelle does not have a button to cancel an order when placed? you also dont have as a company a way of canceling an order within 24 hours?

Question:

I have an oustanding issue. i need it addressed about a purchase

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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