Dear Lazaro,

Thank you for your kind inquiry of product and shipping.

We gearbest are proud of providing our customers with brand new and original products.
And our related colleagues will do a carefully and thoroughly quality checking before dispatching the parcel.And we will also dispatch our products with protective material so that could be delivered to our customer in perfect state.
Please kindly check our warranty policy here: http://www.gearbest.com/about/warranty-and-return.html
For most of products, we provide 45 days money back guarantee and 1 year repair guarantee.

For the shipping issue, We at Gearbest offer many different shipping methods with varying shipping times and prices. We will always do our best to meet the customers shipping needs.

For more details on our shipping methods and whether free shipping is available, please see here:
http://www.gearbest.com/about/shipping-methods.html.

If you have any problems about your order, please feel free to contact us at this site at any time: http://www.gearbest.com/about/contact-us.html, we will try our best to help you.

Thank you for your assistance.

Gearbest.com